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Cisco Contact Center VS Sparkcentral

Compare Cisco Contact Center VS Sparkcentral and see what are their differences

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Cisco Contact Center logo Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

Sparkcentral logo Sparkcentral

Good old fashioned customer service, delivered in a high tech way
  • Cisco Contact Center Landing page
    Landing page //
    2023-10-02
  • Sparkcentral Landing page
    Landing page //
    2023-07-15

Cisco Contact Center videos

+ Add

Cisco Contact Center Enterprise (CCE) 12.5 Curriculum Launch

More videos:

  • Review - T-Mobile transforms customer care with Cisco Contact Center

Sparkcentral videos

+ Add

Sparkcentral Employee Reviews - Q3 2018

More videos:

  • Review - Sparkcentral Culture - October 2017

Category Popularity

0-100% (relative to Cisco Contact Center and Sparkcentral)

Cisco Contact Center

Sparkcentral

Customer Support
46 46%
Customer Support
54% 54
Help Desk
47 47%
Help Desk
53% 53
Customer Service
49 49%
Customer Service
51% 51
Communication
100 100%
Communication
0% 0

User comments

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What are some alternatives?

When comparing Cisco Contact Center and Sparkcentral, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Brand Embassy - Brand Embassy is social customer service software.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveWorld - LiveWorld offers social customer service and conversational marketing solutions.

Zoho Desk - Industry's first context-aware Helpdesk Software

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