
Simplesat
Survey Monkey
Delighted
Elvan.ai
SurveySparrow
SurveySensum
Qualtrics
Zonka Feedback
Google Forms
Survey Monkey
Typeform
Jotform
Qualtrics
Wufoo
Formstack
Paperform
Simplesat is a flexible, user-friendly tool for customer feedback management. You can use it to create eye-catching CSAT, CES, NPS, and 5-star rating surveys that fit your brand.
Distribute the surveys via email, your chosen CRM, or directly from your website. This multi-channel approach leads to more relevant data!
Simplesat also makes it easy to interpret customer feedback and automate the processes around it. Follow up on positive feedback by asking for Google reviews or sharing the customer’s thoughts directly to your site. Use negative feedback as an opportunity to reach out and offer help — by doing so, you can build more lasting customer relationships and reduce churn.
Simplesat
Google FormsNo features have been listed yet.
Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.
One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.
We saw that a small sample of our field workers quickly adopted the new way of working.
Step 1: accomplished.
Now unto step 2.
How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.
So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.
I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.
At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
Delighted - The fastest and easiest way to gather actionable feedback from your customers
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Elvan.ai - AI-powered NPS & CSAT surveys that turn feedback into clear, actionable insights, before churn happens.
Jotform - Free Online Form Builder & Form Creator
SurveySparrow - Turning surveys into conversations