Software Alternatives, Accelerators & Startups

Simple Scraper VS Donkey.support

Compare Simple Scraper VS Donkey.support and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Simple Scraper logo Simple Scraper

Extract data from any website in seconds โ€” download instantly, scrape in the cloud, or create an API.

Donkey.support logo Donkey.support

Support chat that lives in your Discord Server. Reply from Slack, Discord, or Telegram threads, and follow up by email when replies go unseen.
  • Simple Scraper Landing page
    Landing page //
    2023-08-29

Simple scraper is the easiest way to scrape the web โ€” turn any website into an API in seconds and use ready-made scraping recipes to scrape popular sites with ease.

  • Donkey.support main page
    main page //
    2026-02-18

Easiest question of your life: do you really want to add another support inbox to your life?

Easiest answer: NO OFCOURSE NOT!

I built Donkey Support (๐Ÿซ) because I didn't either. I already have enough messaging apps as it is. So in order to leverage those, I built a simple support widget, in which every session becomes a Slack / Discord / Telegram thread. This way you can reply to customers from the apps you already use.

โœจ What it does

โœ… Drop in the widget โœ… Customer messages โ†’ become message threads in your Discord/Telegram/Slack channel. โœ… Reply instantly without switching tools โœ… Replies go unseen? No worries, we send an email to your visitor if that's the case! โœ… Keep support fast, human, and just chill

Simple Scraper

$ Details
freemium $30.0 / Monthly (6,000 credits)
Platforms
-
Release Date
2019 November

Donkey.support

$ Details
freemium โ‚ฌ4.99 / Monthly
Platforms
Web Slack Discord Telegram
Release Date
2026 January
Startup details
Country
Netherlands
City
Amsterdam
Founder(s)
Sjorsfest
Employees
1 - 9

Simple Scraper features and specs

  • Ease of Use
    SimpleScraper offers a user-friendly interface that allows even those without technical knowledge to easily extract data from websites.
  • Speed
    The tool allows for fast data extraction, reducing the time needed to gather information manually.
  • Automation
    Users can set up automated scraping tasks to run at regular intervals, which is useful for keeping data up-to-date without manual intervention.
  • API Access
    SimpleScraper provides API access, allowing developers to integrate scraping functionality into their own applications seamlessly.
  • Browser Extension
    The tool offers a browser extension, making it convenient to set up scraping tasks directly from the browser.

Possible disadvantages of Simple Scraper

  • Cost
    Advanced features and higher usage limits come with a subscription fee, which may not be feasible for all users.
  • Website Restrictions
    Some websites employ measures to prevent scraping, which may limit the effectiveness of SimpleScraper on such sites.
  • Data Quality
    Automated scraping can sometimes result in incomplete or inaccurate data, requiring manual verification.
  • Learning Curve
    Though designed to be user-friendly, there can still be a learning curve for those completely new to web scraping.
  • Resource Intensive
    Running multiple or complex scraping tasks can be resource-intensive and may affect the performance of your system.

Donkey.support features and specs

No features have been listed yet.

Analysis of Simple Scraper

Overall verdict

  • Overall, Simple Scraper is a reliable and effective web scraping tool that balances ease of use with powerful features. It is well-suited for both beginners and experienced users seeking a quick and straightforward solution for extracting data from the web.

Why this product is good

  • Simple Scraper is considered a good tool primarily due to its combination of user-friendly design and robust functionality. It allows users without extensive technical skills to easily scrape data from websites with its visual point-and-click interface. Additionally, it offers features like scheduling, API access, and integration options that cater to more advanced use cases. The platform's flexibility and efficiency make it a suitable choice for many data scraping projects.

Recommended for

  • Individuals or businesses looking for a no-code solution to web scraping.
  • Marketers and researchers needing to extract and analyze web data.
  • Developers who want an API-accessible scraping solution.
  • Users who require scheduling capabilities to automate the data collection process.

Analysis of Donkey.support

Overall verdict

  • Donkey.support appears to be a niche or emerging customer support / helpdesk-related service, but there is limited independent, verifiable information available about it, so it should be evaluated cautiously and tested on a small scale before full commitment.

Why this product is good

  • May offer a simplified or affordable alternative to larger, more established customer support platforms
  • Could provide niche-specific tools tailored to certain business needs
  • Potentially easier onboarding for small teams or startups compared to enterprise-level solutions
  • Lack of widespread reviews could mean it's newer, which may include modern features

Recommended for

  • Small businesses or startups exploring budget-friendly support tools
  • Users willing to try newer platforms before they scale in popularity
  • Teams needing a lightweight helpdesk solution without complex enterprise requirements
  • Early adopters comfortable with limited third-party reviews or track record

Simple Scraper videos

Super Simple Scraper Review

More videos:

  • Review - Super Simple Scraper RevieW
  • Review - Scraping with Simple Scraper in under 30 seconds

Donkey.support videos

No Donkey.support videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Simple Scraper and Donkey.support)
Web Scraping
100 100%
0% 0
Help Desk
0 0%
100% 100
Data Extraction
100 100%
0% 0
Productivity
0 0%
100% 100

Questions & Answers

As answered by people managing Simple Scraper and Donkey.support.

What's the story behind your product?

Donkey.support's answer:

Donkey.support was created out of a need for a streamlined and integrated customer support solution, particularly for independent founders and small teams. The founder, sjorsfest, experienced the friction of context switching between various work tools and support platforms. Donkey.support was developed to solve this by allowing support to be managed directly from the communication tools teams already use, like Slack and Discord, with an easy-to-implement chat widget for websites. The goal is to provide an effective, affordable, and no-bloat support system for indie makers and startups.

How would you describe the primary audience of your product?

Donkey.support's answer:

The primary audience for Donkey.support consists of indie founders, solo founders, and small startup teams who are actively involved in their company's support operations. This includes developers building SaaS products and bootstrapped businesses that require an efficient, no-frills customer support solution. The ideal user values simplicity, affordability, and the ability to manage support from within their existing communication channels like Slack or Discord.

What makes your product unique?

Donkey.support's answer:

Donkey.support stands out due to its unique positioning as a support chat widget that lives directly within your Discord server. It offers the flexibility to reply from Slack, Discord, or Telegram, eliminating the need for context switching. Key differentiators include unique features like automatic email follow-ups for missed replies, customizable widgets, and verified visitor context through signed metadata. It's designed for simplicity, allowing for a live setup in minutes, with pricing structured for indie founders, avoiding per-seat costs. The emphasis on being a simple, effective tool without bloat also sets it apart.

Who are some of the biggest customers of your product?

Donkey.support's answer:

As Donkey.support is targeted towards indie founders and small startups, it does not have a list of "biggest customers" in the traditional enterprise sense. Its user base consists of numerous small businesses and independent creators who are looking for an efficient and affordable customer support solution.

Why should a person choose your product over its competitors?

Donkey.support's answer:

Donkey.support offers a unique blend of convenience, affordability, and integration. Unlike competitors that may require complex setup or have expensive per-seat pricing, Donkey.support allows for a live setup in minutes and is priced with indie founders in mind. Its core strength lies in allowing support replies directly from platforms teams already use, such as Slack, Discord, or Telegram, thus minimizing context switching. The features like automatic email follow-ups and customizable widgets provide a comprehensive yet uncomplicated support solution, making it an attractive choice for small, agile teams.

Which are the primary technologies used for building your product?

Donkey.support's answer:

Donkey.support is built using a modern web stack, including a robust backend and a flexible frontend. The core technologies leverage cloud infrastructure for scalability and reliability. Specific details on the exact programming languages and frameworks are not publicly disclosed, but the focus is on a smooth and efficient user experience.

User comments

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Social recommendations and mentions

Based on our record, Simple Scraper seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Simple Scraper mentions (22)

  • Ask HN: What Are You Working On? (March 2026)
    Data extraction: https://simplescraper.io A project that I launched on HN that became a business. Simplescraper rode the no-code wave of a few years back ('instant structured data without parsing html'). Now working on increasing the surface area for AI agents: MCP support, screenshots API, and (experimentally) x402^ ^ https://simplescraper.io/blog/x402-payment-protocol/. - Source: Hacker News / 5 months ago
  • Scraperr โ€“ A Self Hosted Webscraper
    1. Clicking the box programmatically โ€“ possible but inconsistent 2. Outsourcing the task to one of the many CAPTCHA-solving services (2Captcha etc) โ€“ better 3. Using a pool of reliable IP addresses so you don't encounter checkboxes or turnstiles โ€“ best I run a web scraping startup (https://simplescraper.io) and this is usually the approach. It has become more difficult, and I think a lot of the AI crawlers are... - Source: Hacker News / about 1 year ago
  • Ask HN: What Are You Working On? (October 2024)
    Making my data extraction Saas (https://simplescraper.io) more LLM friendly. Markdown extraction, improved Google search, workflows - search for this terms, visit the first N links, summarize etc. Big demand for (or rather, expectation of) this lately. - Source: Hacker News / almost 2 years ago
  • The Architecture Behind a One-Person Tech Startup
    Things are much easier for one-person startups these daysโ€”it's a gift. I remember building a todo app as my first SaaS project, and choosing something called Stormpath for authentication. It subsequently shut down, forcing me to do a last-minute migration from a hostel in Japan using Nitrous Cloud IDE (which also shut down). Just pain upon pain.[1] Now, you can just pick a full-stack cloud service and run with it.... - Source: Hacker News / about 2 years ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Simplescraper โ€” Trigger your webhook after each operation. The free plan includes 100 cloud scrape credits. - Source: dev.to / over 2 years ago
View more

Donkey.support mentions (0)

We have not tracked any mentions of Donkey.support yet. Tracking of Donkey.support recommendations started around Feb 2026.

What are some alternatives?

When comparing Simple Scraper and Donkey.support, you can also consider the following products

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Diggernaut - Web scraping is just became easy. Extract any website content and turn it into datasets. No programming skills required.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scraper API - Scale Data Collection with a Simple API.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.