Software Alternatives, Accelerators & Startups

Scraper API VS Donkey.support

Compare Scraper API VS Donkey.support and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Scraper API logo Scraper API

Scale Data Collection with a Simple API.

Donkey.support logo Donkey.support

Support chat that lives in your Discord Server. Reply from Slack, Discord, or Telegram threads, and follow up by email when replies go unseen.
  • Scraper API Landing Page
    Landing Page //
    2026-03-23
  • Scraper API
    Image date //
    2025-03-19
  • Scraper API
    Image date //
    2025-03-19
  • Scraper API
    Image date //
    2025-03-19

ScraperAPI is a powerful and efficient web scraping API and tool designed to empower developers, data scientists, and businesses with reliable data extraction at scale. Our robust proxy API for web scraping simplifies web scraping, ensuring consistent access to vital web data without the frustration of IP bans or rate limits.

We take the complexity out of web scraping by handling the technical hurdles, including intelligent IP rotation, automatic CAPTCHA resolution, advanced parsing, and seamless JavaScript rendering. This allows you to focus on extracting valuable insights, making your web scraping projects more efficient and straightforward.

  • Donkey.support main page
    main page //
    2026-02-18

Easiest question of your life: do you really want to add another support inbox to your life?

Easiest answer: NO OFCOURSE NOT!

I built Donkey Support (๐Ÿซ) because I didn't either. I already have enough messaging apps as it is. So in order to leverage those, I built a simple support widget, in which every session becomes a Slack / Discord / Telegram thread. This way you can reply to customers from the apps you already use.

โœจ What it does

โœ… Drop in the widget โœ… Customer messages โ†’ become message threads in your Discord/Telegram/Slack channel. โœ… Reply instantly without switching tools โœ… Replies go unseen? No worries, we send an email to your visitor if that's the case! โœ… Keep support fast, human, and just chill

Scraper API

$ Details
paid Free Trial $49.0 / Monthly (100,000 API Credits)
Platforms
-
Release Date
-

Donkey.support

$ Details
freemium โ‚ฌ4.99 / Monthly
Platforms
Web Slack Discord Telegram
Release Date
2026 January
Startup details
Country
Netherlands
City
Amsterdam
Founder(s)
Sjorsfest
Employees
1 - 9

Scraper API features and specs

  • Proxy API for Web Scraping
    Access global data sources without getting blocked. Our intelligent system dynamically manages proxies, ensuring a smooth and uninterrupted data flow for your web scraping tool needs.
  • Automatic CAPTCHA Handling
    Say goodbye to manual CAPTCHA solving. ScraperAPI automatically handles CAPTCHAs, allowing for continuous and efficient scraping.
  • Headless Browser JavaScript Rendering
    Extract data from complex, dynamic websites with our built-in rendering engine and browser interaction capabilities. Perfect for scraping modern, JavaScript-heavy sites.
  • Highly Scalable Infrastructure
    Handle millions of asynchronous requests with our robust and efficient infrastructure. Whether you're scraping a few pages or millions, we've got you covered.
  • Developer-Friendly Integration
    Seamlessly integrate ScraperAPI into your projects using Python, Node.js, or any other programming language. Our intuitive API and comprehensive documentation make integration a breeze.
  • Enhanced Security & Compliance
    ScraperAPI prioritizes data security and compliance. We adhere to industry best practices, including data encryption and secure proxy management, ensuring your scraping operations remain secure and compliant with relevant regulations.

Possible disadvantages of Scraper API

  • Cost
    While ScraperAPI offers a free tier, the cost can become significant for larger projects as the pricing increases with the number of requests, which might not be cost-effective for very high volume scraping operations.
  • Rate Limits
    Even on the higher-tier plans, there are rate limits that could potentially hamper scraping tasks if the volume is extremely high or if the project requires real-time data extraction at a rapid pace.
  • Data Privacy Concerns
    Using a third-party service for scraping can raise data privacy concerns, particularly for sensitive or proprietary information, as data passes through an external server.
  • Dependency on External Service
    Relying on an external service like ScraperAPI introduces a dependency that could affect your operations if the API experiences downtime or if there are changes in the service terms.
  • Limited Customization
    While ScraperAPI simplifies many aspects of web scraping, it may not offer the same level of customization and control as developing a custom scraping solution tailored to specific needs.

Donkey.support features and specs

No features have been listed yet.

Analysis of Donkey.support

Overall verdict

  • Donkey.support appears to be a niche or emerging customer support / helpdesk-related service, but there is limited independent, verifiable information available about it, so it should be evaluated cautiously and tested on a small scale before full commitment.

Why this product is good

  • May offer a simplified or affordable alternative to larger, more established customer support platforms
  • Could provide niche-specific tools tailored to certain business needs
  • Potentially easier onboarding for small teams or startups compared to enterprise-level solutions
  • Lack of widespread reviews could mean it's newer, which may include modern features

Recommended for

  • Small businesses or startups exploring budget-friendly support tools
  • Users willing to try newer platforms before they scale in popularity
  • Teams needing a lightweight helpdesk solution without complex enterprise requirements
  • Early adopters comfortable with limited third-party reviews or track record

Category Popularity

0-100% (relative to Scraper API and Donkey.support)
Web Scraping
100 100%
0% 0
Productivity
0 0%
100% 100
Data Extraction
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions & Answers

As answered by people managing Scraper API and Donkey.support.

What's the story behind your product?

Donkey.support's answer:

Donkey.support was created out of a need for a streamlined and integrated customer support solution, particularly for independent founders and small teams. The founder, sjorsfest, experienced the friction of context switching between various work tools and support platforms. Donkey.support was developed to solve this by allowing support to be managed directly from the communication tools teams already use, like Slack and Discord, with an easy-to-implement chat widget for websites. The goal is to provide an effective, affordable, and no-bloat support system for indie makers and startups.

How would you describe the primary audience of your product?

Donkey.support's answer:

The primary audience for Donkey.support consists of indie founders, solo founders, and small startup teams who are actively involved in their company's support operations. This includes developers building SaaS products and bootstrapped businesses that require an efficient, no-frills customer support solution. The ideal user values simplicity, affordability, and the ability to manage support from within their existing communication channels like Slack or Discord.

What makes your product unique?

Donkey.support's answer:

Donkey.support stands out due to its unique positioning as a support chat widget that lives directly within your Discord server. It offers the flexibility to reply from Slack, Discord, or Telegram, eliminating the need for context switching. Key differentiators include unique features like automatic email follow-ups for missed replies, customizable widgets, and verified visitor context through signed metadata. It's designed for simplicity, allowing for a live setup in minutes, with pricing structured for indie founders, avoiding per-seat costs. The emphasis on being a simple, effective tool without bloat also sets it apart.

Who are some of the biggest customers of your product?

Donkey.support's answer:

As Donkey.support is targeted towards indie founders and small startups, it does not have a list of "biggest customers" in the traditional enterprise sense. Its user base consists of numerous small businesses and independent creators who are looking for an efficient and affordable customer support solution.

Why should a person choose your product over its competitors?

Donkey.support's answer:

Donkey.support offers a unique blend of convenience, affordability, and integration. Unlike competitors that may require complex setup or have expensive per-seat pricing, Donkey.support allows for a live setup in minutes and is priced with indie founders in mind. Its core strength lies in allowing support replies directly from platforms teams already use, such as Slack, Discord, or Telegram, thus minimizing context switching. The features like automatic email follow-ups and customizable widgets provide a comprehensive yet uncomplicated support solution, making it an attractive choice for small, agile teams.

Which are the primary technologies used for building your product?

Donkey.support's answer:

Donkey.support is built using a modern web stack, including a robust backend and a flexible frontend. The core technologies leverage cloud infrastructure for scalability and reliability. Specific details on the exact programming languages and frameworks are not publicly disclosed, but the focus is on a smooth and efficient user experience.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Scraper API and Donkey.support

Scraper API Reviews

  1. Hasan
    ยท Working at Sociality.io ยท

    We are using Scraper API more than 6 months. The product is very effective and we integrate it into our SaaS software.


Best Data Scraping Tools
Scraper API deals with proxies, browsers, CAPTCHAS; thus you can get the raw HTML at any time from any website.

Donkey.support Reviews

We have no reviews of Donkey.support yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Scraper API seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Scraper API mentions (1)

Donkey.support mentions (0)

We have not tracked any mentions of Donkey.support yet. Tracking of Donkey.support recommendations started around Feb 2026.

What are some alternatives?

When comparing Scraper API and Donkey.support, you can also consider the following products

ScrapingBee - ScrapingBee is a Web Scraping API that handles proxies and Headless browser for you, so you can focus on extracting the data you want, and nothing else.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.