Software Alternatives, Accelerators & Startups

Shopify AI chatbot VS Multiply.cloud

Compare Shopify AI chatbot VS Multiply.cloud and see what are their differences

Shopify AI chatbot logo Shopify AI chatbot

Supercharge Your E-Commerce with AI ๐Ÿ›’๐Ÿค–

Multiply.cloud logo Multiply.cloud

Algorithmic Pricing for online markets | Multiply
  • Shopify AI chatbot Landing page
    Landing page //
    2023-09-14
  • Multiply.cloud Landing page
    Landing page //
    2024-11-09

Multiply is the ultimate repricing tool for ambitious retailers. Sophisticated algorithms constantly monitor your competitors and optimise your prices across all your channels up to 30x per hour. You will find the โ€˜Goldilocks-perfectโ€™ pricing sweet spot; just low enough to win the Buy Box, but higher than you imagined possible (thanks to hidden factors like vendor reputation and competitor shipping).

The platform integrates with 130+ channels - including popular marketplaces like Amazon, comparison sites like Google Shopping, and your own storefront. Channel-specific pricing strategies adapt to each channelโ€™s unique competitive environment for maximum revenues.

Shopify AI chatbot features and specs

  • Efficiency
    The Shopify AI Chatbot can handle multiple customer inquiries simultaneously, reducing wait times and increasing overall efficiency in customer support.
  • 24/7 Availability
    The chatbot is available to assist customers at any time of day, providing continuous support without the need for human intervention.
  • Cost-Effectiveness
    Utilizing an AI chatbot can be more cost-effective than hiring additional customer service representatives, as it can automate responses to common inquiries.
  • Scalability
    The chatbot can be scaled easily to accommodate fluctuating levels of customer interactions, offering flexibility for businesses of varying sizes.
  • Data Collection
    The AI chatbot gathers data from customer interactions, providing valuable insights into customer preferences and behavior that can inform business decisions.

Possible disadvantages of Shopify AI chatbot

  • Limited Understanding
    AI chatbots may have difficulty understanding nuanced language or complex customer inquiries, which can result in unsatisfactory customer experiences.
  • Lack of Personalization
    Interactions with a chatbot may feel less personal compared to human interaction, which can impact customer satisfaction and brand perception.
  • Setup and Training
    Implementing the chatbot requires initial setup and ongoing training to ensure it accurately addresses customer inquiries and updates to business processes.
  • Technical Issues
    Like any software, AI chatbots can experience technical glitches that may interrupt service and require timely maintenance or support to resolve.
  • Dependence on Internet Connection
    The effectiveness of the chatbot is dependent on a stable internet connection, which can be a limitation in areas with poor connectivity.

Multiply.cloud features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Shopify AI chatbot and Multiply.cloud)
AI
100 100%
0% 0
eCommerce Tools
56 56%
44% 44
Price Optimization
0 0%
100% 100
Productivity
100 100%
0% 0

Questions and Answers

As answered by people managing Shopify AI chatbot and Multiply.cloud.

What's the story behind your product?

Multiply.cloud's answer:

In 2014, we built a custom repricing product for one of our clients at Stratalis, our first startup. By 2017, it had grown to surpass the capabilities of most solutions on the market. Thatโ€™s when we realised its full potential and decided to found Multiply. Today, our omnichannel repricing platform helps hundreds of growing eCommerce vendors to price competitively across all their channels and maximize their sales โ€“ without hurting their margins.

Why should a person choose your product over its competitors?

Multiply.cloud's answer:

  • Proven results and loyalty: 95% of users stay with Multiply after switching from another repricer.

  • Superior pricing logic: Instead of oversimplified rules, Multiply uses multivariate algorithms considering nuanced factors like shipping speed, condition, cost structures, etc., to maximize both wins and profits

  • Broad coverage across platforms: Many tools focus primarily on Amazon. Multiply extends across 130+ channels, enabling sellers to dominate all marketplaces with tailored strategies per channel

  • Control and transparency: Sellers get full control over strategies, repricing frequency, margin bounds, and can rely on margin calculations that factor in all costsโ€”commissions, shipping, returns, fulfillment

  • Handsโ€‘on support: Unlike competitors that offer limited selfโ€‘service, Multiply pairs users with account managers, provides custom development support, and delivers roundโ€‘theโ€‘year help

What makes your product unique?

Multiply.cloud's answer:

Multiply is a highly sophisticated, omnichannel repricing solution that:

  • Uses granular, channelโ€‘specific algorithms that account for realโ€‘time competitor pricing, costs (like shipping, fees, returns), product condition, and seller reputation to find the price sweet spotโ€”winning the Buy Box at the highest margin possible .

  • Supports over 130 marketplaces (Amazon, Google Shopping, ManoMano, Fnac, CDiscount, etc.), websites, and comparison platformsโ€”far beyond most competitors

  • Offers full automation with repricing up to 30โ€ฏtimes per hour, unified pricing interface, customizable strategies, and real-time updatesโ€”all without manual intervention

  • Comes with dedicated onboarding, a personal account manager, and yearโ€‘round support

How would you describe your primary audience?

Multiply.cloud's answer:

Our primary audience comprises ambitious, growthโ€‘oriented eCommerce sellers and marketplace vendors who:

  • Operate across multiple sales channelsโ€”from Amazon to niche marketplaces and their own storefronts.

  • Need to scale SKU-level repricing efficientlyโ€”whether managing hundreds or millions of items.

  • Want to win Buy Boxes and maximize margins without entering destructive price wars.

  • Value data-driven, automated workflows, but still require human support, strategic insights, and flexibility in pricing rules.

  • Represent both midโ€‘market and enterpriseโ€‘level businesses, including brands onboarding as well as seasoned marketplace professionals.

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What are some alternatives?

When comparing Shopify AI chatbot and Multiply.cloud, you can also consider the following products

Zenor.ai - Multimodal AI for Shopify: text, voice & image help with products, FAQs & checkout.

RepricerExpress - RepricerExpress is a Amazon and eBay repricing solution to keep listings competitive without constant attention.

Amio - Amio helps you create AI chatbots for your e-shop.

SellerMobile - The complete Amazon seller software. We provide insight into Orders, Customers & Inventory. Includes: Repricer, Restock, Feedback, Lost Sales.

Minami.ai - Minami provides AI agents for eCommerce that manage customer interactions across sales, support, and returns. They work seamlessly with your store, handling conversations end-to-end without manual intervention or complex setup.

Syncron Global Pricing Management - Price management software from Syncron empowers manufacturers to evolve service parts pricing beyond cost-plus logic to price according to true value.