Software Alternatives, Accelerators & Startups

useSherlock.ai VS Augment Code

Compare useSherlock.ai VS Augment Code and see what are their differences

useSherlock.ai logo useSherlock.ai

An AI call detective in Slack. Ask about your calls in plain English โ€” it investigates Twilio, ElevenLabs & Genesys among many other aservices and answers in seconds. Slack-native forensics for Twilio + ElevenLabs call failures

Augment Code logo Augment Code

Enhances developer collaboration by providing codebase-aware chat, intuitive code suggestions, and advanced AI-driven explanations; accelerates coding tasks, assists in understanding unseen code structures, improving communication vastly within teamโ€ฆ
  • useSherlock.ai Sherlock AI on Slack
    Sherlock AI on Slack //
    2026-03-02
  • useSherlock.ai Sherlock Calls investigating issues
    Sherlock Calls investigating issues //
    2026-03-02
  • useSherlock.ai Sherlock Calls answers to questions
    Sherlock Calls answers to questions //
    2026-03-02
  • useSherlock.ai Sherlock Calls in action
    Sherlock Calls in action //
    2026-03-02
  • useSherlock.ai Sherlock Calls you AI Call Detective
    Sherlock Calls you AI Call Detective //
    2026-03-02

Sherlock Calls investigates failed voice AI calls and posts the findings in Slack: a correlated cross-provider timeline, root cause with evidence, and first checks in triage order โ€” giving voice AI observability to telephony engineers and on-call SREs without new dashboards.

When a Twilio, ElevenLabs, Vapi, Retell AI, Genesys, or Amazon Connect call fails, the evidence is split across providers with misaligned timestamps and call identifiers. Sherlock connects to your stack via OAuth, correlates all events automatically, and posts a structured incident case file in the same Slack thread where the alert fired. Free to start โ€” 100 credits, no credit card. Team plans from $50/month.

  • Augment Code Landing page
    Landing page //
    2024-10-27

useSherlock.ai

$ Details
Free Trial
Platforms
Slack ElevenLabs Twilio Genesys Hubspot Google Aircall Amazon Datadog Stripe
Release Date
2026 February
Startup details
Country
Spain
State
Madrid
City
Madrid
Founder(s)
Jorge, Borja, Jose
Employees
1 - 9

useSherlock.ai features and specs

  • CALL INVESTIGATION
    Ask Sherlock Calls about any call in Slack. Get details, status, duration, events, and errors from Twilio or Genesys in one question โ€” it fetches everything automatically.
  • TRANSCRIPT ANALYSIS
    Search through ElevenLabs conversation transcripts right from Slack. Find specific moments, keywords, or patterns across hundreds of calls instantly.
  • MARKETING & ADS INSIGHTS
    Correlate call outcomes with ad campaigns. Ask "Which Google Ads campaign drove the most qualified calls this week?" and Sherlock Calls cross-references call data with Google Ads, Meta Ads, and Analytics.
  • CRM SYNC & ENRICHMENT
    Sherlock Calls connects to HubSpot, Salesforce, and Dynamics 365 to enrich call data with CRM context. Ask "What deal stage is the caller from +34 611...?" and get the full picture โ€” calls, contacts, and pipeline in one answer.
  • COST BREAKDOWN
    Ask "What did calls cost this week?" in Slack and get an instant breakdown by provider. Spot anomalies, track spending trends, and optimize per-call economics.
  • CROSS-SERVICE CORRELATION
    Sherlock Calls builds a unified timeline across Twilio, ElevenLabs, your CRM, and ad platforms. See the full journey โ€” from ad click to call to deal closed โ€” posted as a clean thread in Slack.
  • MULTI-CHANNEL, MULTI-PROVIDER
    Works in Slack today, with WhatsApp, Telegram, and email coming soon. Connects to voice providers, CRMs, ad platforms, and analytics โ€” each integration is a plugin.

Augment Code features and specs

  • Efficiency
    Augment Code can significantly increase development efficiency by providing AI-assisted coding suggestions, which reduces coding time and errors.
  • Improved Code Quality
    The tool helps in maintaining high code quality by suggesting best practices and optimizing code snippets, leading to more robust applications.
  • Learning Enhancement
    Developers can learn from the AI's suggestions, as it often recommends more efficient or modern coding techniques and libraries.
  • Integration
    Augment Code integrates well with various IDEs and development environments, making it a seamless addition to existing workflows.

Possible disadvantages of Augment Code

  • Dependency
    Over-reliance on AI suggestions can lead to developers not fully understanding the code they are writing or implementing.
  • Cost
    The service may come with subscription fees or charges that could be a barrier for individual developers or smaller teams.
  • Privacy Concerns
    Using a cloud-based AI tool can raise privacy issues, especially if proprietary code is involved and data is sent to external servers.
  • Context Limitations
    The AI might not fully understand the specific context of the project, leading to suggestions that are not perfectly aligned with project goals.

Analysis of useSherlock.ai

Overall verdict

  • I don't have verified, up-to-date information about useSherlock.ai (usesherlock.ai) specifically, so I can't confidently confirm whether it's good or not. It may be a newer or niche tool that isn't well-documented in my training data, so I'd recommend checking recent reviews, its official website, and user feedback on platforms like G2, Product Hunt, or Reddit before making a decision.

Why this product is good

  • No verified data available on features, pricing, or performance
  • Cannot confirm legitimacy, security practices, or company reputation
  • Unable to compare it accurately against competitors without firsthand or documented information

Recommended for

  • Users willing to independently research and test the product before committing
  • Early adopters comfortable trying newer or less-documented tools
  • Those who can verify claims directly through the official site, trials, or community reviews

useSherlock.ai videos

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Augment Code videos

AI Coding Assistant Showdown: Augment Code vs Cursor AI (Which is Better?)

More videos:

  • Review - Augment Code: Developer AI for Real World Work

Category Popularity

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Slack
100 100%
0% 0
AI
0 0%
100% 100
AI Chatbots
100 100%
0% 0
Developer Tools
0 0%
100% 100

Questions & Answers

As answered by people managing useSherlock.ai and Augment Code.

What makes your product unique?

useSherlock.ai's answer

Sherlock Calls is the only tool that correlates voice AI call events across multiple providers (Twilio, ElevenLabs, Vapi, Retell AI, etc.) into a single incident case file posted in Slack. Most observability tools show dashboards. Sherlock answers specific questions like why did this call fail? The output is a Slack thread with a timestamped cross-provider timeline, root cause with evidence, troubleshooting options, and first checks in triage order, not another screen to monitor.

Why should a person choose your product over its competitors?

useSherlock.ai's answer

Generic APM tools like Datadog and New Relic were not built for voice AI stacks. They don't understand the relationship between Twilio telephony events and ElevenLabs TTS behavior, or how webhook delivery timing affects call outcomes. Sherlock is purpose-built for cross-provider voice call correlation. Setup is OAuth-only. 60 seconds, no code changes, no agent installation.

How would you describe the primary audience of your product?

useSherlock.ai's answer

Engineering teams running voice AI in production: telephony engineers, on-call SREs, voice AI operators, and technical founders whose product relies on AI phone agents built on Twilio, Genesys, ElevenLabs, Vapi, or Retell AI, among others.

What's the story behind your product?

useSherlock.ai's answer

Built by Borja, Jorge and Jose after years working in the voice AI and telephony space. Every call failure investigation followed the same pattern: open the Twilio console, open the ElevenLabs dashboard, pull webhook logs, reconcile timestamps manually, guess at the root cause. Two to three hours per incident. They kept asking why no tool just answered the question. When they looked and found nothing purpose-built for voice AI stacks, they built it themselves.

Which are the primary technologies used for building your product?

useSherlock.ai's answer

Next.js, TypeScript, Supabase (PostgreSQL), All major LLMs, Slack API, Stripe, Vercel, Resend, Supabase

Who are some of the biggest customers of your product?

useSherlock.ai's answer

We are our own first clients and we are seeking other like-minded individuals and teams facing the same problems that could try our product and provide us with some feedback.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare useSherlock.ai and Augment Code

useSherlock.ai Reviews

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Augment Code Reviews

Exploring 7 Lesser Known AI Coding Extensions for VS Code
Now, something confusing is that depending on what service tier you are using, their terms of service are different. For users on the Community tier, who are people using Augment code for free, the userโ€™s code and the responses generated are used for training, while the Professional and Enterprise tiers are not used for code.
Source: diploi.com

Social recommendations and mentions

Based on our record, Augment Code seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

useSherlock.ai mentions (0)

We have not tracked any mentions of useSherlock.ai yet. Tracking of useSherlock.ai recommendations started around Mar 2026.

Augment Code mentions (4)

  • Launch HN: Nia (YC S25) โ€“ Give better context to coding agents
    Congrats. From my experience, Augment (https://augmentcode.com) is best in class for AI code context. How does this compare? - Source: Hacker News / 8 months ago
  • I've tried all (46 ๐Ÿ˜ตโ€๐Ÿ’ซ) AI Coding Agents & IDEs
    Augment Code Works in VS Code and JetBrains. Built for coders. Can execute code, run terminal, find issues, and analyze the code. Find performance optimization ideas in production. - Source: dev.to / about 1 year ago
  • Claude 3.7 Sonnet and Claude Code
    At Augment (https://augmentcode.com) we were one of the partner who tested 3.7 pre-launch. And it has been a pretty significant increase in quality and code understanding. Happy to answer some questions FYI, We use Claude 3.7 has part of the new features we are shipping around Code Agent & more. - Source: Hacker News / over 1 year ago
  • Chat is a bad UI pattern for development tools
    IMHO, I would agree with you. I think chat is a nice intermediary evolution between the CLI (that we use every day) and whatever comes next. I work at Augment (https://augmentcode.com), which, surprise surprise, is an AI coding assistant. We think about the new modality required to interact with code and AI on a daily basis. Beside increase productivity (and happiness, as you don't have to do mundane tasks like... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing useSherlock.ai and Augment Code, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Cursor - The AI-first Code Editor. Build software faster in an editor designed for pair-programming with AI.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Claude Code - Transform hours of debugging into seconds with a single command. Experience coding at thought-speed with Claude's AI that understands your entire codebaseโ€”no more context switching, just breakthrough results.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Codex 3.0 by OpenAI - Codex can now build, test & debug on autopilot