Software Alternatives & Reviews

Session Replays by Requestly VS Hotjar

Compare Session Replays by Requestly VS Hotjar and see what are their differences

Session Replays by Requestly logo Session Replays by Requestly

Open-Source time-travel debugger containing user activity, network logs, console logs & device information.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • Session Replays by Requestly Landing page
    Landing page //
    2023-08-28

A Modern way to Capture, Report, Debug and fix bugs in web applications.

1. Bug reporting

With Session Recording, you now have visual evidence of the bug. Rather than relying solely on textual descriptions, the developers responsible for resolving the issue can see the issue for themselves, providing them with a more complete understanding of the problem.

2. Replay Session

Developers can see the exact steps the user took leading up to the bug, making it far simpler to reproduce and identify the problem.

3. Debugging

  • Session Recording can record network logs. This can help developers identify any network-related issues that may be contributing to bugs, such as failed requests or delayed responses.
  • Console logs often provide detailed error messages or trace logs. Requestly Session Recording's ability to capture these logs can give developers extra context for the bug, aiding in pinpointing the root cause.
  • Details about the user's environment (e.g., browser version, operating system, etc.) can also be captured. These details can be crucial in cases where bugs are environment-specific. Session recording provides developers log of network requests which can help developers resolve issues using HTTP modifications.

4. Demonstrating User Flow

Companies like Intercom and Crisp can use session replay to capture an ideal user journey through their web product, highlighting its features and capabilities in a real-world scenario. This recorded journey can then be shared with potential clients to give them a clear idea of what using the product looks like.

5. Collaboration

The recorded session can be easily shared with team members, enabling collaborative debugging and problem-solving. Developers can discuss the bug and potential solutions while viewing the same recorded information together.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Session Replays by Requestly

$ Details
freemium
Platforms
Google Chrome Safari Firefox Opera Edge Brave MacOS Windows Linux
Release Date
2023 August

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

Session Replays by Requestly features and specs

  • Zero Setup: Yes
  • Auto Capture Sessions: Yes
  • Network Logs: Yes
  • Console Logs: Yes

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Session Replays by Requestly videos

Session Replays by Requestly

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to Session Replays by Requestly and Hotjar)
QA Tools
100 100%
0% 0
Heatmaps
0 0%
100% 100
Session Recording And Playback
Web Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Session Replays by Requestly and Hotjar

Session Replays by Requestly Reviews

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Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
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HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Hotjar seems to be a lot more popular than Session Replays by Requestly. While we know about 12 links to Hotjar, we've tracked only 1 mention of Session Replays by Requestly. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Session Replays by Requestly mentions (1)

  • How to create an effective Jira bug report: A Comprehensive Tutorial
    Imagine you’re building a big puzzle called software. Sometimes, parts don’t fit right, and that’s when we talk about bugs. But telling someone about a bug can be like describing a picture without showing it. That’s where Requestly Session Replay comes to the rescue. They get to see the puzzle piece that’s causing trouble and understand it much faster. - Source: dev.to / 8 months ago

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
View more

What are some alternatives?

When comparing Session Replays by Requestly and Hotjar, you can also consider the following products

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Fiddler - Fiddler is a debugging program for websites.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.