With Session Recording, you now have visual evidence of the bug. Rather than relying solely on textual descriptions, the developers responsible for resolving the issue can see the issue for themselves, providing them with a more complete understanding of the problem.
Developers can see the exact steps the user took leading up to the bug, making it far simpler to reproduce and identify the problem.
Companies like Intercom and Crisp can use session replay to capture an ideal user journey through their web product, highlighting its features and capabilities in a real-world scenario. This recorded journey can then be shared with potential clients to give them a clear idea of what using the product looks like.
The recorded session can be easily shared with team members, enabling collaborative debugging and problem-solving. Developers can discuss the bug and potential solutions while viewing the same recorded information together.
Imagine you’re building a big puzzle called software. Sometimes, parts don’t fit right, and that’s when we talk about bugs. But telling someone about a bug can be like describing a picture without showing it. That’s where Requestly Session Replay comes to the rescue. They get to see the puzzle piece that’s causing trouble and understand it much faster. - Source: dev.to / 8 months ago
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