Session Replays by Requestly VS Smartlook

A Modern way to Capture, Report, Debug and fix bugs in web applications.

1. Bug reporting

With Session Recording, you now have visual evidence of the bug. Rather than relying solely on textual descriptions, the developers responsible for resolving the issue can see the issue for themselves, providing them with a more complete understanding of the problem.

2. Replay Session

Developers can see the exact steps the user took leading up to the bug, making it far simpler to reproduce and identify the problem.

3. Debugging

• Session Recording can record network logs. This can help developers identify any network-related issues that may be contributing to bugs, such as failed requests or delayed responses.
• Console logs often provide detailed error messages or trace logs. Requestly Session Recording's ability to capture these logs can give developers extra context for the bug, aiding in pinpointing the root cause.
• Details about the user's environment (e.g., browser version, operating system, etc.) can also be captured. These details can be crucial in cases where bugs are environment-specific. Session recording provides developers log of network requests which can help developers resolve issues using HTTP modifications.

4. Demonstrating User Flow

Companies like Intercom and Crisp can use session replay to capture an ideal user journey through their web product, highlighting its features and capabilities in a real-world scenario. This recorded journey can then be shared with potential clients to give them a clear idea of what using the product looks like.

5. Collaboration

The recorded session can be easily shared with team members, enabling collaborative debugging and problem-solving. Developers can discuss the bug and potential solutions while viewing the same recorded information together.

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.