Software Alternatives, Accelerators & Startups

Service Provider Pro VS Zendesk

Compare Service Provider Pro VS Zendesk and see what are their differences

Service Provider Pro logo Service Provider Pro

Client Portal Software. Productize your services and turn your agency into a profitable and scalable system.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Service Provider Pro Landing page
    Landing page //
    2023-03-06

SPP is for agencies who want to productize their services.

It's CRM, helpdesk and messaging, billing and client portal software all rolled into one. A professional back office for your clients with their past orders, tickets, and invoices.

You can easily create beautiful order forms and sell one-time services, subscriptions, free and paid trials, setup fees, and pricing variants. SPP also gives you a birds-eye view of assigned orders, pending orders requiring inputs, and requested revisions.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Service Provider Pro features and specs

  • Billing/Invoicing: Yes
  • Help desk & requests management: Yes
  • Project Management: Yes
  • Shopping cart: Yes
  • CRM: YES
  • Forms: Yes
  • Messaging: Yes
  • Referral management: Yes

Zendesk features and specs

No features have been listed yet.

Service Provider Pro videos

No Service Provider Pro videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Service Provider Pro and Zendesk)
Recurring Subscription Billing
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Service Provider Pro and Zendesk

Service Provider Pro Reviews

We have no reviews of Service Provider Pro yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Service Provider Pro. We know about 7 links to it since March 2021 and only 6 links to Service Provider Pro. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Service Provider Pro mentions (6)

  • Which nocode tool to build a special kind of client portal?
    Why do you need custom solution for this? Projects like https://spp.co/ and https://manyrequests.com/ exists. Source: 11 months ago
  • Which nocode tool to build a special kind of client portal?
    Why don't you just manually do it until you have 2 clients and then pay for https://spp.co/. Source: 11 months ago
  • [HIRING] Set up cross-site conversion tracking for my Google Ads property via Google Tag Manager - $200
    The CRM software (spp.co) has a Google Tag Manager integration. I need you to set up conversion tracking that syncs the conversions with my Google Ads campaign. The landing page is written in NuxtJS. Source: about 1 year ago
  • Looking for a client management solution for my subscription-based service. Any recommendations?
    I think you might be looking for https://spp.co. Source: over 2 years ago
  • What admin software do you use for your small or freelance business?
    I heard about https://spp.co/ on Tropical MBA might be the all-in-one solution you need. Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Service Provider Pro and Zendesk, you can also consider the following products

Client Portal - A client-friendly way to keep your projects organised

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klient - Klient is a service automation software that allows for the professional to bring the results that make more revenue for your organization.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Function Point - Function Point is project management software tailored to the unique and specific demands of creative professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!