Software Alternatives, Accelerators & Startups

ScrapeHero VS osTicket

Compare ScrapeHero VS osTicket and see what are their differences

ScrapeHero logo ScrapeHero

A web scraping service to collect data from websites, without any programming or DIY tools.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • ScrapeHero Landing page
    Landing page //
    2023-09-07

The Easiest Way to Collect Data from the Internet Download anything you see on the internet into spreadsheets within a few clicks using our ready-made web crawlers or a few lines of code using our APIs

  • osTicket Landing page
    Landing page //
    2023-04-21

ScrapeHero

$ Details
freemium $5.0 / Monthly
Platforms
Browser Python JavaScript Google Chrome Firefox REST API Web Cross Platform

osTicket

Pricing URL
-
$ Details
Platforms
-

ScrapeHero features and specs

  • API: Yes
  • Real-time Monitoring: Yes
  • Web crawlers: Yes
  • Web Scraping: Yes
  • Robotic Automation: Yes
  • Dashboards: Yes
  • Free Version: Yes

osTicket features and specs

No features have been listed yet.

ScrapeHero videos

Extract Amazon Review Data - ScrapeHero Cloud

More videos:

  • Review - Extract Amazon Product Details - ScrapeHero Cloud

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to ScrapeHero and osTicket)
Web Scraping
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Extraction
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ScrapeHero and osTicket

ScrapeHero Reviews

We have no reviews of ScrapeHero yet.
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osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than ScrapeHero. While we know about 38 links to osTicket, we've tracked only 1 mention of ScrapeHero. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ScrapeHero mentions (1)

  • Cycle through google reviews on a Screen
    Which would give you a full-screen browser, which I think would cover the display part of this. The tricky part is going to be getting the specific reviews. Have you something in mind for that? I suppose I would scrape the reviews and host them locally, then display them in the chromium-browser. Something like scrapehero.com's free tier might do the trick? I hope that helps...Good luck! ^_^. Source: about 3 years ago

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing ScrapeHero and osTicket, you can also consider the following products

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!