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SAP Business One VS Zendesk

Compare SAP Business One VS Zendesk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

SAP Business One logo SAP Business One

SAP Business One is an affordable, easy-to-implement business management solution.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • SAP Business One Landing page
    Landing page //
    2023-09-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

SAP Business One videos

+ Add

SAP Business One 2020

More videos:

  • Demo - The SAP Business One WOW demo
  • Review - SAP Business One Review

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to SAP Business One and Zendesk)

SAP Business One

Zendesk

ERP
100 100%
ERP
0% 0
Customer Support
0 0%
Customer Support
100% 100
CRM
7 7%
CRM
93% 93
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using SAP Business One and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SAP Business One and Zendesk

SAP Business One Reviews

Top 9 NetSuite Alternative Software for Professional Services
SAP Business One can be a good ERP alternative to NetSuite. As with most similar solutions, the biggest drawback is the significant upfront financial and time investment for implementation. Certain reviews also mention issues with customer service support. Users looking for a similarly comprehensive but less time-intensive solution might consider an all-in-one agency...
Source: productive.io
Top 9 Odoo Alternatives
Lastly, the financial reporting and analysis tools in SAP Business One are top-tier. Businesses can generate both standard and customized reports using real-time data, a crucial feature for strategic planning and audit reviews. In essence, for businesses prioritizing a seamless, integrated, and efficient accounting system, SAP Business One emerges as a compelling choice over...
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Verdict: SAP Business One is the easy-to-use solution for financials, sales, CRM, analytics, and inventory management, reporting, etc. You will be able to handle all your department needs through this solution. It has a simple, powerful, and flexible interface that will instantly give you a single view of your business.
Source: www.softwaretestinghelp.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SAP Business One mentions (0)

We have not tracked any mentions of SAP Business One yet. Tracking of SAP Business One recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing SAP Business One and Zendesk, you can also consider the following products

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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