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CODVerify is an AI-powered all-in-one platform designed to help D2C and Shopify brands reduce high COD RTO and improve customer support. It combines AI risk scoring, WhatsApp one-tap order confirmation, AI call verification, and a smart website chatbot with seamless live human agent handover. The system automatically verifies every COD order before shipping, blocks fake and risky orders, and provides fast, personal support for returns, exchanges, refunds, and queries directly on the brandโs website. Key Benefits:
Up to 45% reduction in RTO Real-time order verification Better customer experience No need to hire expensive full-time support team
Built for Indian e-commerce brands who want to protect their margins and scale confidently.
Salsify
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CODVerify's answer:
CODVerify is unique because it combines AI risk scoring + WhatsApp one-tap confirmation + AI call verification + live human support โ all in one platform. Most tools only do one thing. We do everything needed to reduce RTO and give real customer support.
CODVerify's answer:
Because we give complete solution โ not just verification but also fast customer support on the brandโs website. Better results (up to 45% RTO reduction), seamless AI + human handover, and simple pay-as-you-go pricing. No need to use 3-4 different tools.
CODVerify's answer:
D2C and e-commerce brands in India who sell on Shopify or WooCommerce and face high COD RTO (25-40%) and customer support challenges.
CODVerify's answer:
I saw many D2C brands losing lakhs every month on fake COD orders and poor support. Tired of this problem, I built CODVerify as a solo founder to solve both RTO and customer support together.
CODVerify's answer:
AI (risk scoring & chatbot), WhatsApp Cloud API, AI voice calling, Shopify & WooCommerce integration, and real-time dashboard built with modern web technologies.
CODVerify's answer:
We are currently in early beta and working with growing D2C fashion, lifestyle, and consumer brands in India. Many Shopify stores are using it to reduce their RTO.
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