Software Alternatives, Accelerators & Startups

Salesforce VS Amazon AWS

Compare Salesforce VS Amazon AWS and see what are their differences

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Salesforce logo Salesforce

CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Amazon AWS logo Amazon AWS

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.
  • Salesforce Landing page
    Landing page //
    2022-01-04
  • Amazon AWS Landing page
    Landing page //
    2022-01-29

Salesforce features and specs

  • Customizability
    Salesforce offers a high degree of customizability, allowing businesses to tailor the platform to meet their specific requirements through custom objects, workflows, and apps.
  • Comprehensive Suite
    The platform provides a wide range of integrated tools for CRM, marketing, sales, service, and more, making it a one-stop solution for various business needs.
  • Third-Party Integrations
    Salesforce supports a vast array of third-party integrations, enabling businesses to seamlessly connect other applications and services they use.
  • User Community and Support
    Salesforce has a large, active user community and extensive support resources, including documentation, webinars, and a customer success team.
  • Scalability
    The platform is highly scalable, making it suitable for businesses of all sizes, from small startups to large enterprises.

Possible disadvantages of Salesforce

  • Cost
    Salesforce can be expensive, particularly for small businesses, as the pricing model includes various modules and add-ons that can add up quickly.
  • Complexity
    The platform's extensive features can make it complex and challenging to navigate, requiring significant training and a learning curve for users.
  • Customization Requires Expertise
    While Salesforce is highly customizable, making full use of this capability often requires specialized knowledge or hiring certified Salesforce consultants.
  • Performance Issues
    Some users have reported performance issues, particularly during peak usage times, which can impact business operations.
  • Overwhelming Options
    The sheer number of features and options available can be overwhelming, which can make decision-making and implementation time-consuming.

Amazon AWS features and specs

  • Scalability
    AWS offers highly scalable services, allowing businesses to easily adjust resources based on demand without significant upfront investment.
  • Comprehensive Service Offering
    AWS provides a wide range of services, from compute and storage to machine learning and analytics, catering to diverse business needs.
  • Global Reach
    With data centers located worldwide, AWS enables low-latency access and redundancy, supporting global operations.
  • Strong Security
    AWS has robust security measures, including compliance certifications, encryption, and physical security, ensuring data and infrastructure protection.
  • Pay-as-You-Go Pricing
    AWS offers a flexible pricing model, where users only pay for what they use, helping manage costs effectively.
  • Extensive Integration Options
    AWS integrates with a wide variety of third-party services and APIs, providing seamless integration capabilities for various applications.
  • Innovation
    AWS frequently releases new services and features, staying at the forefront of technology and providing users with cutting-edge tools.

Possible disadvantages of Amazon AWS

  • Cost Management Complexity
    While the pay-as-you-go model offers flexibility, it can be challenging to track and predict costs, especially for large-scale operations.
  • Learning Curve
    AWS has a comprehensive set of services and features, which can be overwhelming for new users to learn and manage effectively.
  • Potential Vendor Lock-In
    Relying heavily on AWS services may result in vendor lock-in, making it difficult to switch providers or migrate workloads in the future.
  • Service Limitations
    Certain AWS services might have limitations or restrictions, which could hinder specific use cases or require workarounds.
  • Support Costs
    AWS offers different support tiers, and premium support options can be expensive for businesses needing immediate and advanced technical assistance.
  • Performance Variability
    Performance can vary based on server load and geographic location, which may affect the consistency and reliability of certain services.
  • Complex Pricing Structure
    AWS's pricing structure can be complicated, with various pricing models and options making it hard to determine the most cost-efficient choice.

Analysis of Salesforce

Overall verdict

  • Salesforce is generally considered a good choice for businesses seeking a robust and flexible CRM solution, though it is important for each organization to evaluate their specific needs and budget before committing.

Why this product is good

  • Salesforce is a leading customer relationship management (CRM) platform known for its comprehensive set of cloud-based tools that help businesses manage their customer data, sales processes, and marketing efforts.
  • It offers scalability, allowing businesses to start with basic functionalities and expand as needed.
  • The platform provides a wide range of integrations and customizations, enabling it to work well with various business applications and workflows.
  • Salesforce has an active user community and strong support networks, making it easier for organizations to adopt and troubleshoot the system.

Recommended for

  • Businesses looking for a scalable and customizable CRM platform.
  • Organizations that require a comprehensive suite of cloud-based sales, service, marketing, and collaboration tools.
  • Companies that want to leverage AI-driven insights and analytics to enhance customer relationships.
  • Enterprises with complex integrations requirements or specific customization needs.

Salesforce videos

Frustrated Review of Salesforce.com 2019 for Small to Medium Business

More videos:

  • Review - HubSpot vs. Salesforce
  • Review - Salesforce CRM - Detailed Review of The CRM Giant (2019)
  • Review - Independent Review of Salesforce CRM Software
  • Review - Salesforce CRM Review 2021 Small Business
  • Review - What is Salesforce (and why is it so good)?
  • Review - Salesforce Review 2023 | CRM Software Analyst's Pros/Cons [1/3]
  • Review - What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn

Amazon AWS videos

Amazon Web Services vs Google Cloud Platform - AWS vs GCP | Difference Between GCP and AWS

More videos:

  • Review - Are AWS Certifications worth it?
  • Review - AWS Certified Solutions Architect Associate Certification Will Get You Paid!

Category Popularity

0-100% (relative to Salesforce and Amazon AWS)
CRM
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Sales
100 100%
0% 0
Cloud Infrastructure
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Salesforce and Amazon AWS

Salesforce Reviews

  1. andreewikk
    super

    Salesforce is a powerful customer relationship management (CRM) platform, and I have been using it for business for several months now. Overall, I am pleased with the functionality and capabilities it provides.

    Pros: 1. Full customization - Salesforce allows you to adapt the system to any business needs. There are a huge number of customization tools, which makes it universal for different industries. 2. Powerful analytical tools - The platform provides excellent analytics and reporting capabilities. You can easily track the effectiveness of marketing campaigns, analyze customer behavior and build forecasts. 3. Interface - Despite the huge number of functions, the interface is quite intuitive and does not cause difficulties in mastering. Configuration and data management are easy to organize. 4. Integrations - Salesforce supports many integrations with other services and platforms, which simplifies work and allows you to use it in conjunction with other business solutions.

    Cons: 1. High cost - Salesforce can be expensive for small companies. The subscription price, plus additional costs for customization and support, can quickly become significant. 2. Steep learning curve — The sheer amount of functionality can make it difficult for newcomers to get their head around the platform. It takes time to master all of the features. 3. Sometimes feature-heavy — For smaller businesses, some of the features in Salesforce can be redundant and not always necessary. This can cause confusion as you work.

    Overall, Salesforce is a great platform for larger organizations and businesses that need to effectively manage customer data and automate processes. However, for smaller businesses, the cost and complexity can be a barrier. However, if your business is growing, Salesforce is a powerful tool for growth and scaling.


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Source: mriacrm.com
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Salesforce offers fantastic security information software for service operators and agents alike. They get complete visibility into all incidents, customer data, and cases in a single workspace. This provides them with greater context to better deal with a problem. The platform proactively identifies security issues before the customer even notices them.
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Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
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Amazon AWS Reviews

  1. macloughlin
    · AV engineer ·
    The best cloud platform out there

    You could say a lot of things about AWS, but among the cloud platforms (and I've used quite a few) AWS takes the cake. It is logically structured, you can get through its documentation relatively easily, you have a great variety of tools and services to choose from [from AWS itself and from third-party developers in their marketplace]. There is a learning curve, there is quite a lot of it, but it is still way easier than some other platforms. I've used and abused AWS and EC2 specifically and for me it is the best.

    👍 Pros:    Great documentation|Website structure visualization|You have control over everything|Flexibility
    👎 Cons:    Learning curve|A lot of dashboards for different things

Top 15 MuleSoft Competitors and Alternatives
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Source: moralstory.org
Best Dedicated Server Providers for E-commerce Businesses in India
The dedicated server options from Amazon Web Services (AWS), a well-known brand in the tech industry, are equally excellent. AWS’s elastic infrastructure can smoothly adjust to your demands whether your e-commerce business encounters variable traffic or you expect quick development. AWS guarantees that the speed and performance of your website will always be unmatched thanks...
The Best Dedicated Server Operating System for UK-Based Business
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Source: featurestic.com
The Best Dedicated Servers for Enterprise Businesses in India: Scalable and Reliable
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Source: india07.in

Social recommendations and mentions

Based on our record, Amazon AWS should be more popular than Salesforce. It has been mentiond 446 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Salesforce mentions (62)

  • Salesforce Development Company
    Pletra Technology is a prominent Salesforce Implementation and Development company with the expertise needed to drive Salesforce-powered change in your enterprise. Using the Salesforce.com platform effectively, our consultants can help clients provide innovation and value from customer operations. Source: almost 2 years ago
  • MyDMV Portal has a really suspicious address.
    Maybe I'm just paranoid, but this thing screams "phishing link" to me. Why is this not a subdomain of flhmsv.gov ? Why is it a dot com?? I'd heard things about there being malicious links inserted into legit websites through either a hack or browser malware. Just going to force.com also redirects to salesforce.com , which... doesn't answer any questions at all. Is it just... Like this, or is there something... Source: almost 2 years ago
  • Etrade hangs on login and other pages
    I noticed when I click on manage cookies there is salesforce.com and a few others that I am not sure what they are trying to do but I am sure they have nothing to do with trading. Source: almost 2 years ago
  • Creating a Salesforce Email Report
    Hello! I'm aware that Tableau can capture email activity with EAC. However, I'm looking to add a report within a Salesforce Dashboard. I've attempted to create a report on email messages following the resource on Salesforce.com. But, the results were minimal (657 all-time emails? Since 2017.) For clarity, not for List Emails, just 1-1 sent through Salesforce. Source: over 2 years ago
  • Freelance design contract offer - Regarding the "ownership of work product" - what is really owned? (What are your thoughts on this contract section?)
    It is a fintech company so I do not expect them to, for example, profit much from selling clothes, or posters with my work on it. However, they are interested in the style of branding, illustration and general design of this website https://salesforce.com/ which uses a lot of colourful and playful imagery / illustrations. Source: over 2 years ago
View more

Amazon AWS mentions (446)

  • Drop It Like It’s Hot: Sending Email Attachments Straight to Google Drive using Postmark
    Teachers, freelancers, and inbox zero purists rejoice: I built EmailDrop, a one-click AWS deployment that turns incoming emails into automatic Google Drive uploads. With Postmark's new inbound webhooks, AWS Lambda, and a little OAuth wizardry, attachments fly straight from your inbox to your Google Drive. In this post, I’ll walk through how I built it using Postmark, CloudFormation, Google Drive, and serverless... - Source: dev.to / 16 days ago
  • Getting Started with Amazon Q Developer CLI by Building a Game
    AWS, short for Amazon Web Services, offers over 200 powerful cloud services. And among them, Amazon Q stands out as one of the best tools they’ve introduced recently. Why? Because it’s not just another AI, it’s your superpowered generative AI coding assistant that actually understands how developers work. - Source: dev.to / 19 days ago
  • Step-by-Step Guide to Set Up a Cron Job to Run a Report
    Create an AWS Account: If you don’t already have one, sign up at aws.amazon.com. The free tier provides 750 hours per month of a t2.micro or t3.micro instance for 12 months. - Source: dev.to / 26 days ago
  • How to Host an Express App on AWS EC2 with NGINX (Free Tier Guide)
    Sign in to your AWS account. If you’re new to AWS, you can sign up for the free tier to get started without any upfront cost. - Source: dev.to / about 2 months ago
  • Understanding AWS Regions and Availability Zones: A Guide for Beginners
    Amazon Web Services (AWS) has completely changed the game for how we build and manage infrastructure. Gone are the days when spinning up a new service meant begging your sys team for hardware, waiting weeks, and spending hours in a cold data center plugging in cables. Now? A few clicks (or API calls), and yes — you've got an entire data center at your fingertips. - Source: dev.to / about 2 months ago
View more

What are some alternatives?

When comparing Salesforce and Amazon AWS, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.