RunCue VS Cvent

• Home
  Your starting point each day. It shows what's live, the tasks assigned to you, today's schedule and anything across your events that needs attention. Team owners can set a default layout for each role.
• Events
  Every event gets its own workspace. Its overview shows how ready the event is, who leads it and what to do next. It shows "Not enough data" rather than guessing when an event is too new to judge. Multi-day events are fully supported.
• Quick Start:
  Sets up a new event quickly. RunCue suggests a template for the event type and shows exactly what it will add before you apply it. You can also import tasks from CSV or Excel, with column matching, a preview, duplicate handling and undo.
• Tasks
  Every task has an owner and a due date, and can depend on other tasks. Switch between list, board and timeline views. My Work collects everything assigned to you across all events.
• Calendar
  Shows tasks, cues, vendor dates and events across all events in one calendar, with layers, settings, conflict warnings and reminders. You can overlay your Google or Outlook calendar and publish RunCue events to it. Personal calendars are on Personal and up; workspace calendar sync is Team and up.
• Playbooks (templates)
  save how your team runs a type of event (tasks, Run of Show and budget settings) and reuse it. Each template is reviewed before it's applied. Shared team templates are Team and up.
• SOPs
  written procedures your team follows. Business can require staff to acknowledge they've read them.
• Automations
  rules that handle repeat coordination work, so it doesn't have to be done by hand. Basic on Team, advanced on Business.
• Run of Show
  the timed schedule for the day. Each cue has a time, an owner and a sequence. It handles multi-day events ("Day 2"), cues past midnight, and shifting everything when the timing changes. Templates can carry a Run of Show that adapts to the new event's start time.
• Guests and RSVP
  one record per guest with RSVP status, dietary needs, plus-ones, seat and check-in. Import guests in bulk or collect RSVPs through forms. RSVP limits and a waitlist are being tested on staging.
• Seating
  Draw the room on a floor plan, add tables and seat guests. Automatic seating keeps parties together and respects keep-apart rules, and you review the result before saving. On Personal and up.
• Vendors
  follow each vendor from booking to payment, with their contract, files, requirements and arrival time on the day. The Vendor Library keeps your preferred suppliers for reuse across events.
• Budget
  track budget against actual costs. It includes all-in amounts, contingency, per-guest costs and receipts, and marks when a final cost is still unknown. It's built for event budgets, not general accounting.
• Files
  documents stored with the event they belong to. A file has to be approved before it's shared with a client.
• Announcements
  send short event updates to guests and vendors.
• Inbox
  messages linked to the event, guest or vendor they're about, sent by email and SMS.
• Approvals
  recorded decisions, such as signing off a client file. Overdue approvals send reminders, can be reassigned, and can be answered from email or Slack. On Team and up.
• Notifications
  push and email alerts for what changes on your work, with a choice of what you receive.
• Event Day
  one screen for the event itself, showing the current and next cue, arrivals, check-in progress and live issues. It's designed to work on a phone.
• Check-in
  fast arrivals at the door. It includes door mode, credential scanning, walk-ins, plus-ones and daily check-in for multi-day events. It keeps working when the connection drops and resolves conflicts when it reconnects. On Personal and up.
• Issues
  log a problem on the day, give it an owner, track acknowledgement and escalation, and record how it was resolved.
• Offline and live updates
  RunCue can be installed as an app and keeps working with a weak connection. Changes from teammates show up live across devices.
• Clients
  each client's contacts, events, proposals, contracts and invoices in one place. This is client context for events, not a full CRM.
• Pipeline and Proposals
  track work before it's booked, and the proposals you've sent.
• Contracts
  draft agreements and keep each version. Clients can request changes and acknowledge a contract, which gives you a receipt. The signed copy is stored separately as a private file, because formal signing happens outside RunCue.
• Client invoices and payments
  track what you've billed clients and their payment status. Online card payments are Team and up.
• Vendor payments
  what you owe vendors and when, shown only when a due date is actually recorded.
• Client and vendor portals
  a secure page for each client or vendor. Clients see progress, documents waiting for their approval, invoices and payment status, while your internal tasks and notes stay private. Vendors only see files you share with them. On Team and up; your own branding on the portal is Business only.
• Reports and event analysis
  an event's results, including budget against actual and guest numbers. Comparing results across events is Business only.
• Closeout notes and lessons
  capture what went well and what to change. Lessons can be reviewed and fed back into your templates.
• Event closeout and recovery
  closing an event removes guest data, closes public links and archives the event automatically. Deleted events stay in Recently deleted for 30 days. An event with history, such as payments or contracts, is archived rather than deleted.
• Team, roles and workload
  invite people with a role, from event manager or billing manager to staff who only check guests in. Workload shows who's carrying what.
• Permissions and audit log
  control who can see and change what, and review who did what. The audit log is Team and up, and is kept longer on higher plans.
• Workspace settings
  includes how long people stay signed in (1–14 days, Team and up). Event times always show in the event's time zone; other timestamps follow each person's time zone.
• Custom fields
  add your own fields to records without asking for development work.
• Forms
  public intake forms, such as RSVPs or client briefs, with spam protection.
• Search and command palette
  Jump to any event, guest, vendor or page from the keyboard.
• CSV import wizard
  The same guided import (match columns, preview, undo) across records.
• Slack and calendar sync
  send updates and approval decisions to Slack, and keep Google or Outlook calendars in step. On Team and up.
• Public API and webhooks
  read events, tasks, guests, vendors and members; create and update tasks and guests; and get webhook notifications when things change. Business only.
• Ask Cue (Beta)
  an assistant that answers questions about your event using only records you're allowed to see. It explains what needs attention and can review plan gaps for you to approve. It doesn't change anything without your review. Not on Free, and each paid plan has a monthly usage allowance.

• Comprehensive Event Management
  Cvent offers a wide array of features for event planning, including registration, venue selection, event marketing, and on-site solutions. This all-in-one approach helps streamline the event management process.
• Customization Options
  The software allows for significant customization to fit the specific needs and branding of the event, providing organizers with flexibility and a personalized touch.
• Analytics and Reporting
  Cvent provides robust analytics and reporting tools, which help event planners to track key performance metrics, attendee engagement, and ROI, enabling data-driven decisions.
• Integrations
  Cvent integrates with various third-party applications, including CRM systems, marketing automation tools, and social media platforms, which enhances its functionality and ease of use.
• Customer Support
  Cvent is known for its strong customer support, offering various resources, including training sessions, webinars, and 24/7 support, ensuring users can effectively utilize the platform.

Possible disadvantages

• Cost
  Cvent's pricing can be on the higher side, which may not be suitable for small businesses or organizations with limited budgets.
• Complexity
  Due to the extensive range of features, the software can be complex and may require a steep learning curve for new users.
• Customization Difficulties
  While Cvent offers customization, certain aspects can be difficult to modify without advanced technical knowledge, which could limit usability for some users.
• Mobile App Limitations
  Some users have reported that the mobile app lacks certain functionalities available on the desktop version, which could impact the mobile event management experience.
• Performance Issues
  Some users have experienced slow performance and occasional glitches, which can be frustrating during critical event planning phases.

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Cvent Event Management System "Overview Tour"

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