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Officially verified details RunCue

Plan and run every event from one place. Your team always knows what is done, what is late and who is handling it.

RunCue

RunCue Reviews and Details

This page is designed to help you find out whether RunCue is good and if it is the right choice for you.

Screenshots and images

  • Image date //
    2026-10-28
  • Image date //
    2026-10-28

Features & Specs

  1. Home

    Your starting point each day. It shows what's live, the tasks assigned to you, today's schedule and anything across your events that needs attention. Team owners can set a default layout for each role.

  2. Events

    Every event gets its own workspace. Its overview shows how ready the event is, who leads it and what to do next. It shows "Not enough data" rather than guessing when an event is too new to judge. Multi-day events are fully supported.

  3. Quick Start:

    Sets up a new event quickly. RunCue suggests a template for the event type and shows exactly what it will add before you apply it. You can also import tasks from CSV or Excel, with column matching, a preview, duplicate handling and undo.

  4. Tasks

    Every task has an owner and a due date, and can depend on other tasks. Switch between list, board and timeline views. My Work collects everything assigned to you across all events.

  5. Calendar

    Shows tasks, cues, vendor dates and events across all events in one calendar, with layers, settings, conflict warnings and reminders. You can overlay your Google or Outlook calendar and publish RunCue events to it. Personal calendars are on Personal and up; workspace calendar sync is Team and up.

  6. Playbooks (templates)

    save how your team runs a type of event (tasks, Run of Show and budget settings) and reuse it. Each template is reviewed before it's applied. Shared team templates are Team and up.

  7. SOPs

    written procedures your team follows. Business can require staff to acknowledge they've read them.

  8. Automations

    rules that handle repeat coordination work, so it doesn't have to be done by hand. Basic on Team, advanced on Business.

  9. Run of Show

    the timed schedule for the day. Each cue has a time, an owner and a sequence. It handles multi-day events ("Day 2"), cues past midnight, and shifting everything when the timing changes. Templates can carry a Run of Show that adapts to the new event's start time.

  10. Guests and RSVP

    one record per guest with RSVP status, dietary needs, plus-ones, seat and check-in. Import guests in bulk or collect RSVPs through forms. RSVP limits and a waitlist are being tested on staging.

  11. Seating

    Draw the room on a floor plan, add tables and seat guests. Automatic seating keeps parties together and respects keep-apart rules, and you review the result before saving. On Personal and up.

  12. Vendors

    follow each vendor from booking to payment, with their contract, files, requirements and arrival time on the day. The Vendor Library keeps your preferred suppliers for reuse across events.

  13. Budget

    track budget against actual costs. It includes all-in amounts, contingency, per-guest costs and receipts, and marks when a final cost is still unknown. It's built for event budgets, not general accounting.

  14. Files

    documents stored with the event they belong to. A file has to be approved before it's shared with a client.

  15. Announcements

    send short event updates to guests and vendors.

  16. Inbox

    messages linked to the event, guest or vendor they're about, sent by email and SMS.

  17. Approvals

    recorded decisions, such as signing off a client file. Overdue approvals send reminders, can be reassigned, and can be answered from email or Slack. On Team and up.

  18. Notifications

    push and email alerts for what changes on your work, with a choice of what you receive.

  19. Event Day

    one screen for the event itself, showing the current and next cue, arrivals, check-in progress and live issues. It's designed to work on a phone.

  20. Check-in

    fast arrivals at the door. It includes door mode, credential scanning, walk-ins, plus-ones and daily check-in for multi-day events. It keeps working when the connection drops and resolves conflicts when it reconnects. On Personal and up.

  21. Issues

    log a problem on the day, give it an owner, track acknowledgement and escalation, and record how it was resolved.

  22. Offline and live updates

    RunCue can be installed as an app and keeps working with a weak connection. Changes from teammates show up live across devices.

  23. Clients

    each client's contacts, events, proposals, contracts and invoices in one place. This is client context for events, not a full CRM.

  24. Pipeline and Proposals

    track work before it's booked, and the proposals you've sent.

  25. Contracts

    draft agreements and keep each version. Clients can request changes and acknowledge a contract, which gives you a receipt. The signed copy is stored separately as a private file, because formal signing happens outside RunCue.

  26. Client invoices and payments

    track what you've billed clients and their payment status. Online card payments are Team and up.

  27. Vendor payments

    what you owe vendors and when, shown only when a due date is actually recorded.

  28. Client and vendor portals

    a secure page for each client or vendor. Clients see progress, documents waiting for their approval, invoices and payment status, while your internal tasks and notes stay private. Vendors only see files you share with them. On Team and up; your own branding on the portal is Business only.

  29. Reports and event analysis

    an event's results, including budget against actual and guest numbers. Comparing results across events is Business only.

  30. Closeout notes and lessons

    capture what went well and what to change. Lessons can be reviewed and fed back into your templates.

  31. Event closeout and recovery

    closing an event removes guest data, closes public links and archives the event automatically. Deleted events stay in Recently deleted for 30 days. An event with history, such as payments or contracts, is archived rather than deleted.

  32. Team, roles and workload

    invite people with a role, from event manager or billing manager to staff who only check guests in. Workload shows who's carrying what.

  33. Permissions and audit log

    control who can see and change what, and review who did what. The audit log is Team and up, and is kept longer on higher plans.

  34. Workspace settings

    includes how long people stay signed in (1–14 days, Team and up). Event times always show in the event's time zone; other timestamps follow each person's time zone.

  35. Custom fields

    add your own fields to records without asking for development work.

  36. Forms

    public intake forms, such as RSVPs or client briefs, with spam protection.

  37. Search and command palette

    Jump to any event, guest, vendor or page from the keyboard.

  38. CSV import wizard

    The same guided import (match columns, preview, undo) across records.

  39. Slack and calendar sync

    send updates and approval decisions to Slack, and keep Google or Outlook calendars in step. On Team and up.

  40. Public API and webhooks

    read events, tasks, guests, vendors and members; create and update tasks and guests; and get webhook notifications when things change. Business only.

  41. Ask Cue (Beta)

    an assistant that answers questions about your event using only records you're allowed to see. It explains what needs attention and can review plan gaps for you to approve. It doesn't change anything without your review. Not on Free, and each paid plan has a monthly usage allowance.

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Questions & Answers

As answered by people managing RunCue.
  1. How would you describe the primary audience of RunCue?

    RunCue is for professional event teams that plan and run events for others, especially when they're juggling clients, vendors, and guests across multiple events at once.

    Event agencies running several client events at once, with clients approving work in their own portal. Corporate event teams repeating conferences, offsites and launches from templates, with stakeholder approvals and a clear budget. Venues planning each booking's floor plan, supplier arrivals and room readiness. Independent and wedding planners manage guests, seating, vendors, and budgets for each couple or client.

  2. Why should a person choose RunCue over its competitors?

    Choose RunCue to run the whole event in one system. Competitors usually cover one piece: Social Tables and Prismm for floor plans, Planning Pod for planning, zkipster for guest lists. RunCue links planning, guests, seating, approvals, budgets and the live day, so nothing falls through the gaps between tools. Clients and vendors work in their own portals and approve from email or Slack, and the server enforces the rules (seat limits, file approvals, access) so mistakes don't reach the event.

  3. What makes RunCue unique?

    RunCue puts planning and the live event day in one place, so a change like a late vendor, a new guest or an approved budget shows up everywhere it matters. Guests, seating, approvals, budgets, and client and vendor portals all share the same records instead of sitting in separate tools. Built-in rules keep it reliable: seating limits, file approvals, and access are enforced by the server.

  4. Which are the primary technologies used for building RunCue?

    RunCue's main technologies, including the project's dependencies and how the app is built:

    Frontend: React with TypeScript, built with Vite and styled with Tailwind CSS. Forms use React Hook Form with Zod validation. Data fetching and app state use TanStack Query and Zustand. Backend: Supabase, which provides the Postgres database, row-level security, sign-in, real-time updates and file storage. Server logic runs as Deno edge functions, with pg_cron for scheduled jobs. AI: Claude models from Anthropic power Cue, the AI assistant. Payments and messaging: Stripe handles billing, and Web Push sends push notifications. Email goes through a queue (outbox), and there are integrations with Slack, Google Calendar and SMS. Documents: pdfmake creates PDFs and pdf.js displays them. Hosting: Vercel serves the web app and the marketing site, and the app works as an installable, offline-capable PWA.

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Is RunCue good? This is an informative page that will help you find out. Moreover, you can review and discuss RunCue here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.