Software Alternatives, Accelerators & Startups

Ruby VS Zendesk

Compare Ruby VS Zendesk and see what are their differences

Ruby logo Ruby

A dynamic, interpreted, open source programming language with a focus on simplicity and productivity

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Ruby Landing page
    Landing page //
    2018-09-30

We recommend LibHunt Ruby for discovery and comparisons of trending Ruby projects.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Ruby videos

Ruby Programming Language - Full Course

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Ruby and Zendesk)
Programming Language
100 100%
0% 0
Customer Support
0 0%
100% 100
OOP
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ruby and Zendesk

Ruby Reviews

The 10 Best Programming Languages to Learn Today
With the growing popularity of Apple operating systems and applications, having Swift programming skills under your belt is a wise investment. Swift shares some similar characteristics with programming languages Ruby and Python.
Source: ict.gov.ge

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Ruby. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ruby mentions (3)

  • A full-stack serverless application with AssemblyLift and Next.js
    The counter function is written in Ruby. Since Ruby is an interpreted language, AssemblyLift deploys a customized Ruby 3.1 interpreter compiled to WebAssembly, which executes the function handler. Since the interpreter is somewhat large, the cold-start time of a Ruby function tends to be larger than that of a Rust function. Our counter is being run in the backround, so we're fine with it being a little bit laggy... - Source: dev.to / over 1 year ago
  • Why is no one promoting ruby?
    But, in general I was told use rubyapi.org unless you _really_ want to stick with the ruby-lang.org docs for all you do (which is fine) or to dig more into some object hierarchy, etc. Source: almost 2 years ago
  • Looking for pwsh (core/open source, v7) integration w/ rbenv, asdf
    [2] 'rbenv' - https://github.com/rbenv/rbenv - Ruby version management utility. Run something like rbenv install 3.1.1 to install that version on your system (requires related project ruby-build), then rbenv local 3.1.1 in your code's directory to specify that for any ruby command in that directory only, you want to use version 3.1.1 that you installed through rbenv. Does other useful stuff too. Only does Ruby,... Source: about 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Ruby and Zendesk, you can also consider the following products

Python - Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JavaScript - Lightweight, interpreted, object-oriented language with first-class functions

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

C++ - Has imperative, object-oriented and generic programming features, while also providing the facilities for low level memory manipulation

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!