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Rootly VS elasticfox

Compare Rootly VS elasticfox and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Rootly logo Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
  • Rootly Landing page
    Landing page //
    2022-07-31
  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

Rootly videos

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elasticfox videos

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How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

Category Popularity

0-100% (relative to Rootly and elasticfox)

Rootly

elasticfox

Developer Tools
100 100%
Developer Tools
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Slack
100 100%
Slack
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Rootly and elasticfox. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Rootly seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rootly mentions (14)

  • Grafana Labs launches free incident management tool in Grafana Cloud
    This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / over 1 year ago
  • What’s the weirdest outage reason you dealt with throughout your career?
    This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: over 1 year ago
  • Ask HN: What are some examples of well-written post mortems?
    Roblox one is one of my favourite: https://blog.roblox.com/2022/01/roblox-return-to-service-10-28-10-31-2021/. FWIW - my company https://rootly.com/ builds a tool that helps automate postmortem write ups (e.g. Timeline creation, etc). - Source: Hacker News / over 1 year ago
  • We’re making our on-call calculator free
    Have you looked at https://rootly.com/ before? - Source: Hacker News / over 1 year ago
  • Ask HN: Do you have something you continually work on for years?
    My co-founder and I were working at Instacart and started building https://rootly.com/ (incident management on Slack) before turning it into a full-time job, building a team, and now working with some fantastic companies like Canva, Grammarly, Squarespace, OpenSea, etc! - Source: Hacker News / over 1 year ago
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elasticfox mentions (0)

We have not tracked any mentions of elasticfox yet. Tracking of elasticfox recommendations started around Aug 2022.

What are some alternatives?

When comparing Rootly and elasticfox, you can also consider the following products

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Halp for Microsoft Teams - An internal help desk built into Teams

ResQ Labs - Manage and resolve incidents in Slack.

Suptask - Team ticketing purely on Slack based on your conversations

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

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