Software Alternatives, Accelerators & Startups

elasticfox VS ResQ Labs

Compare elasticfox VS ResQ Labs and see what are their differences

elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

ResQ Labs logo ResQ Labs

Manage and resolve incidents in Slack.
  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

  • ResQ Labs Landing page
    Landing page //
    2023-04-24

ResQ is a Slack app that facilitate communication and incident responses all through incident channels. After the incident is over, engineers perform postmortems (retrospectives) using the web dashboard to ensure lessons are learned.

Managers and stakeholders also have insight on current and past incidents via the ResQ web dashboard. Data from ResQ can be used to improve your company's DORA metrics. ​

elasticfox

$ Details
paid Free Trial $18.0 / Monthly
Platforms
Slack
Release Date
-

ResQ Labs

Pricing URL
-
$ Details
free
Platforms
-
Release Date
2023 April

elasticfox features and specs

No features have been listed yet.

ResQ Labs features and specs

  • Resolve incidents in Slack: Yes
  • Postmortems / Restrospectives: Yes
  • Insight: Yes

elasticfox videos

How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

ResQ Labs videos

No ResQ Labs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to elasticfox and ResQ Labs)
Help Desk And Ticketing
100 100%
0% 0
Incident Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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What are some alternatives?

When comparing elasticfox and ResQ Labs, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Suptask - Team ticketing purely on Slack based on your conversations

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.