Rootly VS Desk365

Compare Rootly VS Desk365 and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured

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Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

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2022-07-31

Landing page //
2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Rootly

Website: rootly.com
Pricing URL: Official Rootly Pricing
$ Details: -
Platforms: -

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Desk365

Website: desk365.io
Pricing URL: Official Desk365 Pricing
$ Details: freemium $12.0 / Monthly (All Inclusive Plan)
Platforms: Web Microsoft Teams Android iOS Cloud

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Rootly features and specs

No features have been listed yet.

Desk365 features and specs

Create tickets from MS Teams: Yes
Send surveys from Teams: Yes
Get SLA notification in Teams: Yes

Rootly videos

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Desk365 videos

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Getting Started with Desk365

Category Popularity

0-100% (relative to Rootly and Desk365)

Rootly

Desk365

Slack

100 100%

Slack

0% 0

Customer Support

0 0%

Customer Support

100% 100

Developer Tools

100 100%

Developer Tools

0% 0

Productivity

0 0%

Productivity

100% 100

User comments

Share your experience with using Rootly and Desk365. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Rootly seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rootly mentions (14)

Grafana Labs launches free incident management tool in Grafana Cloud
This looks great and cool to see more innovation in the space. We've been using Rootly https://rootly.com and love it. - Source: Hacker News / over 1 year ago
What’s the weirdest outage reason you dealt with throughout your career?
This ultimately led me to build https://rootly.com/ to make managing incidents and outages easier :). Source: over 1 year ago
Ask HN: What are some examples of well-written post mortems?
Roblox one is one of my favourite: https://blog.roblox.com/2022/01/roblox-return-to-service-10-28-10-31-2021/. FWIW - my company https://rootly.com/ builds a tool that helps automate postmortem write ups (e.g. Timeline creation, etc). - Source: Hacker News / over 1 year ago
We’re making our on-call calculator free
Have you looked at https://rootly.com/ before? - Source: Hacker News / over 1 year ago
Ask HN: Do you have something you continually work on for years?
My co-founder and I were working at Instacart and started building https://rootly.com/ (incident management on Slack) before turning it into a full-time job, building a team, and now working with some fantastic companies like Canva, Grammarly, Squarespace, OpenSea, etc! - Source: Hacker News / almost 2 years ago