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elasticfox VS incident.io

Compare elasticfox VS incident.io and see what are their differences

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elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.
  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

elasticfox

Website
elasticfox.com
Pricing URL
Official elasticfox Pricing
$ Details
paid Free Trial $18.0 / Monthly
Platforms
Slack
Edit details

incident.io

Website
incident.io
Pricing URL
Official incident.io Pricing
$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile
Edit details

elasticfox videos

+ Add

How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

incident.io videos

+ Add

How incident.io works | incident.io demo

Category Popularity

0-100% (relative to elasticfox and incident.io)

elasticfox

incident.io

Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Incident Management
0 0%
Incident Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using elasticfox and incident.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

elasticfox mentions (0)

We have not tracked any mentions of elasticfox yet. Tracking of elasticfox recommendations started around Aug 2022.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: about 1 year ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: over 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: over 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

What are some alternatives?

When comparing elasticfox and incident.io, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Suptask - Team ticketing purely on Slack based on your conversations

PagerDuty - Cloud based monitoring service

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

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