RoboCopy VS Freshdesk

RoboCopy Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

RoboCopy mentions (50)

• Is ultracopier still the very best in terms of open source alternative file copying/merging tool ?

  I used robocopy on a slow network to transfer many gigabyte of data; properly configured with retries and everything worked great. Don't know about your merge needs, so take a look into it and do some tests before actually running it. Source: over 1 year ago

• Is copying the best way to transfer large amounts of files?

  If you're copying a ton of files that vary in size, using a command prompt robocopy with the multi-thread parameter can make it so you are copying multiple files simultaneously and max out the bandwidth of whatever connection you're using (usb, SATA, ethernet, etc). Source: over 1 year ago

• Game data to new PC

  This would probably work well. Oblivion mod managers edit load order by modifying dates on the files, and I'm not sure if dragging-and-dropping would keep that info. Source: over 1 year ago

• Migrating file servers - Robocopy syntax question

  Yes, /mir also deletes files and directories that have been deleted from the source. Here's a list of the switches. Source: over 1 year ago

• Robocopy Hell - Copy data without NTFS permissions

  My friend you helped me big time. I was able to test more and the U flag on /COPY was the culprit here. Which isn't a huge deal for me so using /COPY:DAT worked great. Turns out this is the default switching for /COPY anyway according to https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/robocopy. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago