Robo 3T Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Robo 3T mentions (5)

• How to install robo3t on Ubuntu WSL, Windows 11

  I am trying to install robo3t, There is a snap package but it seems, it doesn't work with WSL. Source: almost 2 years ago

• SSH login email isn't sent when I connect to a database over SSH

  I'm connecting to MongoDB via this desktop client over SSH. Are you sure it's about executing bash? When you log in to SFTP via Filezilla, you're not executing bash (I think) and an email is still sent. When using a database client it's not. Source: over 2 years ago

• Using MongoDB with Docker

  You must have some program to connect with MongoDB. You can use or Mongo Compass or Robot3 or the one you prefer. - Source: dev.to / almost 3 years ago

• The best MongoDB GUIs in 2021 (Updated)

  Robo 3T is an open-source, platform-agnostic, lightweight GUI for MongoDB. Formerly known as Robomongo, the company was bought in 2017 by 3T Software Labs and rebranded (Robo 3T also made it open source). - Source: dev.to / about 3 years ago

• AWESOME WINDOWS TOOLS

  Robo 3T - A lightweight GUI for MongoDB enthusiasts. - Source: dev.to / about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago