Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Ripple should be more popular than Freshdesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Puma.tech | Remote-first with PST overlap | Engineering & Growth | $75-120k base & 200k+ equity | https://puma.tech Hi all, I’m Yuriy, founder of Puma.tech. Previously worked in developer relations at Cloudant (YC S08), Meteor (YC S11), Parse (YC S11), and explored Ai/ML (computer vision for self-driving cars) before diving deep into crypto. *Puma Browser*: we started with the idea of a privacy-first browser with... - Source: Hacker News / about 2 months ago
Whalе Alеrt, a blockchain trackеr, disclosеd significant crypto transfеrs. Onе involvеd 26.5 million XRP on Bitstamp, and thе othеr movеd 20 million XRP on Bitso. Both transactions were initiated by Ripplе-affiliatеd wallеts, according to data from XRP еxplorеr Bithomp. As of now, we saw a slight dip in XRP Price, a 0.48% drop at $0.5502. Source: 7 months ago
The esteemed keynote speakers gracing the stage at Apex 2023, the much-anticipated developer summit hosted by Ripple and the XRP Ledger Foundation, represent some of the leading lights across the ecosystem. These visionary leaders will share their expertise, and experiences, exposing attendees to invaluable insights and setting the tone for what promises to be an unforgettable event. - Source: dev.to / 10 months ago
Cross-border transactions: the ability to transfer between currency pairs, at an instant, without a traditional intermediary like SWIFT or a global reserve currency. Solving Triffin’s dilemma. This is what companies like Ripple is working on. Source: about 1 year ago
The platform offers exceptionally quick transactions and real-time payments. The native coin of the Ripple network that is utilised to speed up currency exchanges is called Ripple (XRP). The Ripple platform is frequently cited as the financial institutions’ most effective interbank flow settlement alternative. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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