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RingCentral VS InterCall

Compare RingCentral VS InterCall and see what are their differences

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Rating
0 reviews
Pricing
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
Alternatives Is it good?
InterCall

InterCall is a service provider of cloud-based unified communications services.

Rating
0 reviews
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored

Which is more popular?

Based on our record, RingCentral seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
VoIP popularity
100% vs 0%
alternatives listed
240+ vs 12

Base details

Website, pricing, platforms and company facts side by side.

RingCentral
InterCall
Website ringcentral.com intercall.co.uk
Pricing
Open source Freemium Free trial $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.) Official pricing
—
Company Startup from the United States —
Listed in
Communication VoIP Cloud Contact Center Online Meetings Team Collaboration Web And Video Conferencing Enterprise Communication +4
Video Conferencing Communication Online Meetings Group Chat & Notifications +1

About RingCentral and InterCall

In their own words, as submitted to SaaSHub.

RingCentral
InterCall

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it...

Read more about RingCentral

No description of InterCall yet.

Features and specs

What each product offers, as listed by its team.

RingCentral 5 features
InterCall 5 features
  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.
  • Wide Range of Services
    InterCall offers a variety of services including audio, video, and web conferencing, making it a versatile solution for different communication needs.
  • Global Reach
    InterCall provides services worldwide, which is beneficial for companies with international operations and clients.
  • Integrated Solutions
    InterCall offers integration with platforms like Microsoft Office 365 and Google Apps, enabling seamless workflows and enhancing productivity.
  • Scalability
    The platform can scale to suit the needs of different sized businesses, from small enterprises to large corporations.
  • Customer Support
    InterCall provides reliable customer support, helping users with any technical issues or inquiries they might encounter.

Possible disadvantages

  • Cost
    InterCall's pricing can be expensive compared to other conferencing services, which may not be ideal for small businesses or startups with limited budgets.
  • Complexity
    The platform may have a steeper learning curve for new users, particularly those not familiar with advanced conferencing tools.
  • Reliability Issues
    Some users report occasional reliability issues such as call dropping or connection problems, which can disrupt meetings.
  • User Interface
    The user interface may be considered outdated or not as intuitive as newer conferencing platforms, affecting user experience.
  • Feature Overlap
    Overlapping features across different products might confuse users about which options are best suited for their needs.

Analysis

An editorial look at what each product does well and who it suits.

RingCentral
InterCall

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

No analysis of InterCall yet.

Videos

Walkthroughs and reviews on video.

RingCentral 2 videos + Add
InterCall 3 videos + Add

RingCentral Review: Getting Started Demo & Tutorial

More videos

  • - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Intercall Systems Ultra Nurse Call System Reporting Overview

More videos

  • - Intercall Systems Ultra System Product Overview
  • - InterCall - The Value of Transformation

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
RingCentral
InterCall
100% 100%
VoIP
0% 0%
98% 98%
Communication
2% 2%
0% 0%
Online Meetings
100% 100%
100% 100%
Call Center Software
0% 0%

User comments

Share your experience with using RingCentral and InterCall. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

RingCentral no reviews yet
InterCall no reviews yet

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We have no reviews of InterCall yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

RingCentral 3 mentions
InterCall 0 mentions
  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google... Source: over 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

Tracking InterCall since Mar 2021.

Alternatives to RingCentral and InterCall

When comparing RingCentral and InterCall, you can also consider the following products.

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