Software Alternatives, Accelerators & Startups

Resume.io VS Freshdesk

Compare Resume.io VS Freshdesk and see what are their differences

Resume.io logo Resume.io

Build your job-winning resume in minutes

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Resume.io Landing page
    Landing page //
    2023-09-18
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Resume.io videos

Resume.io - How to build a resume

More videos:

  • Review - Resume.io Review | Create a professional resume in minutes
  • Tutorial - Resume.io Review | How to Create a professional resume in minutes

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Resume.io and Freshdesk)
Resume Builder
100 100%
0% 0
Customer Support
0 0%
100% 100
HR
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Resume.io and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Resume.io and Freshdesk

Resume.io Reviews

14 Best AI Resume Builders (Updated for 2024)
Resume.io can help you create a well-crafted resume within no time. You just have to sign up for an account and provide your details, and the AI tool will generate the resume on its own. You can even change the templates if you need to analyze how your achievements and skills show up differently in different formats.
Source: 4dayweek.io
10 Best Resume Builders to Jumpstart Your Career
Some resume builders like Resume.io and Jobscan offer live previews, while others like Zety and Kickresume offer excellent guides and resume content. Therefore, when choosing a resume builder, consider the features it offers, including customizable resume templates.
Source: traqq.com
Best Online Resume Apps 2023
With Resume.io, you get access to professionally designed resume templates and examples, downloadable in minutes. There is also an automatic job summary generator that will help you get started with your resume intro. The platform also has an interview school onboard — a tool designed to help you improve your interview skills.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Resume.io might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Resume.io mentions (15)

  • YSK: You should stop saving your resume as "resume.pdf"
    Https://resume.io/ I got a template from this website and removed the photo. I am applying to anything that's doable with a computer, customer service and hotel business as I have experience in that. Source: over 2 years ago
  • Would anyone be able to give me some resume guidance? I don't really know what I'm doing and have been making things up as I go.
    I got this design originally from resume.io but I still feel as if it's lacking. Can anyone help me out and give me some pointers? Source: over 2 years ago
  • Shoutout to all the people grinding through job applications, studying for certs, interviews etc.
    I'm in no position to give advice but I felt that having a good CV and people skills definitely helped me. I used resume.io for my CV and cover letter, and can definitely recommend it. I have previously worked as a manager in a different industry and used to receive 1-2 CV's a day, a good looking CV really stands out amongst the pile of terrible ones. Also, one half of the interview which landed me my job in IT... Source: over 2 years ago
  • What company’s are actively hiring work from home in the US?
    Check out https://resume.io worthwhile to pay for their services for a few months while you’re applying. Source: over 2 years ago
  • You don't need a personal website (and why I no longer have one)
    LinkedIn will act as a resume (although my actual resume is now hosted on resume.io) Update LinkedIn to link back to GitHub and Dev.to profiles. Update profile to mimic Resume credentials list. - Source: dev.to / over 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Resume.io and Freshdesk, you can also consider the following products

Kickresume - Join 1,400,000+ job seekers worldwide who got their dream jobs with Kickresume’s resume builder. Create your best resume or cover letter yet and get invited to more job interviews.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Enhancv - Create compelling eye-catching resumes that grab employers’ attention and enhance your chances of getting hired.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Standard Resume Pro - Effortlessly create a modern resume

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!