Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Resume.io might be a bit more popular than Freshdesk. We know about 15 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://resume.io/ I got a template from this website and removed the photo. I am applying to anything that's doable with a computer, customer service and hotel business as I have experience in that. Source: over 2 years ago
I got this design originally from resume.io but I still feel as if it's lacking. Can anyone help me out and give me some pointers? Source: over 2 years ago
I'm in no position to give advice but I felt that having a good CV and people skills definitely helped me. I used resume.io for my CV and cover letter, and can definitely recommend it. I have previously worked as a manager in a different industry and used to receive 1-2 CV's a day, a good looking CV really stands out amongst the pile of terrible ones. Also, one half of the interview which landed me my job in IT... Source: over 2 years ago
Check out https://resume.io worthwhile to pay for their services for a few months while you’re applying. Source: over 2 years ago
LinkedIn will act as a resume (although my actual resume is now hosted on resume.io) Update LinkedIn to link back to GitHub and Dev.to profiles. Update profile to mimic Resume credentials list. - Source: dev.to / over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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