Software Alternatives, Accelerators & Startups

Respondent VS Zendesk

Compare Respondent VS Zendesk and see what are their differences

Respondent logo Respondent

Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Respondent Landing page
    Landing page //
    2023-01-19
  • Zendesk Landing page
    Landing page //
    2024-05-06

Respondent features and specs

  • B2B and B2C participant recruitment: Yes
  • Work-email verified Participants: Yes
  • Global 2M+ research participant pool: Yes
  • Screening, scheduling, incentive payments: Yes
  • Integrations with other research tools: Yes (SurveyMonkey, Lookback and more)

Zendesk features and specs

No features have been listed yet.

Respondent videos

Respondent Review - High Paying or BS? (Inside Look)

More videos:

  • Review - Respondent Review 2020 (Earn Money To Participate In Online Studies)
  • Review - Respondent io review with Payment proof

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Respondent and Zendesk)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
User Experience
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Respondent and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Respondent and Zendesk

Respondent Reviews

Mechanical Turk Review: How I Made $21,000 a Quarter at a Time
Respondent – Online and in-person consumer research studies w/ average pay rates of $140 an hour! Check out our full Respondent review for more.

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Respondent should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respondent mentions (23)

  • Alternatives to UserTesting
    Respondent.io is great as well. Lots and lots of studies every day posted, these can pay very well depending on your specialty. Source: 6 months ago
  • Online Research Project for Hardware Store Workers - $80 Incentive (DE, 18+)
    Hi! No, this is a legitimate project. You can visit our website respondent.io to know more about the company. Thank you! Source: 12 months ago
  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: about 1 year ago
  • B2b user testing
    If you're having difficulty recruiting yourself, I've used respondent.io in the past. Keep in mind recruiting hard to access types of users is often expensive and/or time consuming. Source: over 1 year ago
  • I am terrified to even start budgeting because if I don't neglect my bills, I can't afford food. or alcohol. and that's scary too. I'm so terrified. of being hungry, of being properly broke... I need fucking help, but I can't afford it
    Figure out how you can make more income. Maybe you create an account on upwork or fiverrr (platform for freelancers) and help a company out with social media, or reviewing resumes. Maybe you try driving for doordash or ubereats. Maybe you sign up for respondent.io and get paid to do research interviews (we hire people from here all the time). I promise making a little bit of extra cash goes a long way to feeling... Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Respondent and Zendesk, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Netigate - We are always seeking new talent to join our team. We offer the freedom to grow, opportunities for self development, and the chance to take on real responsibility. Become a part of Netigate's inter...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!