Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.
Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.
โข Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. โข Improved customer experiences with Respond AI-powered conversations. โข Handling Inbound Conversations with multiple users from sales, support & other teams. โข Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
Wap2b is a global WhatsApp Business API provider helping businesses automate, personalize, and scale customer communication in real-time. We serve clients across the USA, India, UAE, UK, Africa, and Southeast Asia with enterprise-grade API, chatbot automation, Agentic AI, and CRM integrations.
Respond.io's answer
Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.
Wap2b's answer:
Wap2b serves a wide range of users, but our core audience includes:
SMEs and eCommerce businesses looking to automate order updates, customer queries, and sales campaigns via WhatsApp
Marketing agencies needing scalable tools for client campaigns and WhatsApp automation
B2B service providers seeking to generate leads or provide customer support globally
Startups and D2C brands that want to build trust and close more sales with conversational commerce
Enterprise businesses with high-volume support or lead funnels requiring custom CRM integrations and analytics
Our audience spans the US, UK, UAE, India, and other fast-growing regions in Africa and Southeast Asia.
Respond.io's answer
Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.
Wap2b's answer:
Wap2b stands out because of its simplicity, flexibility, and affordability. Unlike many WhatsApp Business API providers that have steep learning curves or complex pricing, Wap2b offers a plug-and-play platform with transparent pricing, quick onboarding, and global coverage.
Key advantages:
โ 7-day free trial with no credit card required
โ Easy WhatsApp API onboarding within 3โ7 days
โ User-friendly dashboard with multi-agent inbox
โ Built-in chatbot support and CRM integrations
โ Affordable pricing plans starting at โน599/month
โ Local & international delivery (100+ supported countries)
โ Live support and onboarding guidance
Whether you're a startup or a global brand, Wap2b makes enterprise-level automation accessible to everyone.
Wap2b's answer:
Wap2b is a powerful WhatsApp Business API platform designed for global businesses to automate customer engagement, marketing, lead generation, and support using WhatsApp. It provides tools like bulk messaging, chatbot integration, multi-agent inbox, and analyticsโall on one dashboard.
Wap2b's answer:
Wap2b was born from a simple idea: to bridge the gap between businesses and their customers through meaningful, real-time conversationsโon a platform people already trust and use daily: WhatsApp.
After working with businesses struggling with scattered tools, expensive platforms, or complex API setups, our founding team decided to build a one-stop WhatsApp automation solution thatโs accessible, easy to use, and powerful enough for scale.
Launched with a mission to simplify WhatsApp API access for all, Wap2b now powers businesses across 15+ countries and continues to evolve with AI, automation, and analytics-first tools tailored for modern customer journeys.
Wap2b's answer:
Wap2b is built using a robust and scalable tech stack designed for performance, security, and flexibility:
Node.js โ for scalable server-side operations
React.js โ for a fast, interactive frontend UI
MongoDB โ for dynamic and flexible data management
Redis โ for caching and real-time messaging queues
Docker & Kubernetes โ for containerized deployment and high availability
Metaโs Cloud API โ for direct WhatsApp Business API integration
AWS & Cloudflare โ for global hosting, uptime, and DDoS protection
This stack enables Wap2b to deliver a secure, fast, and reliable user experience across markets.
Wap2b's answer:
Nexa Automotive
Credvest Finance
Medify Labs
Shopfylaa
ZenHR UAE
EdTechTree
Digital Nirvana Agency
FlairMart Fashions
TruCare UAE
Ravi India Tools
These businesses span industries like automotive, healthcare, fintech, eCommerce, HR tech, and digital marketingโproof of Wap2bโs cross-sector adaptability and global trust.
Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, itโs more cost-effective to choose an official WhatsApp Partner that doesnโt require... Source: about 2 years ago
Https://respond.io/ Iโve been using this for my company. I donโt think it can do it based on read status but maybe it can. Source: over 3 years ago
Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: over 3 years ago
What I could also recommend is something like respond.io for managing your support messaging platform. Source: about 4 years ago
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