Software Alternatives, Accelerators & Startups

Respond.io VS Wap2b

Compare Respond.io VS Wap2b and see what are their differences

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Respond.io logo Respond.io

Turn Every Conversation into Business Results

Wap2b logo Wap2b

Wap2b is a global Meta Tech Provider offering advanced WhatsApp Business API solutions, chatbot automation, and agentic AI tools to enhance business communication.
  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

โ€ข Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. โ€ข Improved customer experiences with Respond AI-powered conversations. โ€ข Handling Inbound Conversations with multiple users from sales, support & other teams. โ€ข Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

  • Wap2b Dashboard
    Dashboard //
    2025-06-21

Wap2b is a global WhatsApp Business API provider helping businesses automate, personalize, and scale customer communication in real-time. We serve clients across the USA, India, UAE, UK, Africa, and Southeast Asia with enterprise-grade API, chatbot automation, Agentic AI, and CRM integrations.

Wap2b

Website
wap2b.com
$ Details
freemium $7.0 / Monthly ("Basic","30 Days","Upto 250 Templates")
Platforms
ReactJS Node JS Generic HTTP API Shopify
Release Date
2025 January
Startup details
Country
India
State
Tamil Nadu
Employees
50 - 99

Respond.io features and specs

  • Multi-channel messaging
    Respond.io supports multiple messaging platforms such as Facebook Messenger, WhatsApp, Telegram, and more, allowing businesses to manage all customer interactions from a single interface.
  • Centralized platform
    It offers a centralized platform to track and manage customer communications, providing a unified view of all interactions and simplifying customer service tasks.
  • Automation capabilities
    Respond.io includes automation features such as chatbots and automated workflows, which help reduce response times and improve efficiency in handling repetitive tasks.
  • Customizable interface
    The platform is customizable, allowing businesses to tailor the interface and functionalities to fit their specific needs and branding requirements.
  • Analytics and reporting
    Respond.io offers analytics and reporting tools to monitor performance, gain insights into customer interactions, and assess the effectiveness of communication strategies.

Possible disadvantages of Respond.io

  • Learning curve
    The platform may have a learning curve, especially for users who are new to multi-channel messaging solutions or automation tools.
  • Pricing
    Depending on the size of the business and the specific needs, the pricing structure of Respond.io might be a concern for smaller businesses or startups with limited budgets.
  • Integration complexity
    While Respond.io offers various integrations, setting them up might require technical knowledge and can be complex, especially for users without a tech background.
  • Limited free features
    The free tier of Respond.io may have limited features, necessitating an upgrade to a paid plan to access more advanced functionalities and support larger teams.

Wap2b features and specs

  • Utility Messages
    Keep your customers informed with essential updates! Wap2b allows you to send utility messages like order confirmations, shipping notifications, and appointment reminders, ensuring your customers always have the latest information at their fingertips.
  • Marketing Messages
    Drive sales and engagement with targeted marketing messages. Wap2b makes it easy to share promotions, product launches, and special events directly through WhatsApp, helping your brand stand out in a crowded marketplace.
  • Mobile Number Verifications
    Enhance security and build trust with mobile number verifications. With Wap2b, you can easily confirm customer identities through one-time passcodes (OTPs), ensuring that your communications reach the right audience while safeguarding their information.
  • Developer API
    Leverage the power of automation with Wap2b's Messaging API. This feature allows businesses to integrate WhatsApp messaging into existing systems, streamlining operations and enabling the management of high volumes of messages effortlessly.

Category Popularity

0-100% (relative to Respond.io and Wap2b)
Customer Support
100 100%
0% 0
WhatsApp
0 0%
100% 100
AI
93 93%
7% 7
WhatsApp Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing Respond.io and Wap2b.

How would you describe your primary audience?

Respond.io's answer

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Wap2b's answer:

Wap2b serves a wide range of users, but our core audience includes:

SMEs and eCommerce businesses looking to automate order updates, customer queries, and sales campaigns via WhatsApp

Marketing agencies needing scalable tools for client campaigns and WhatsApp automation

B2B service providers seeking to generate leads or provide customer support globally

Startups and D2C brands that want to build trust and close more sales with conversational commerce

Enterprise businesses with high-volume support or lead funnels requiring custom CRM integrations and analytics

Our audience spans the US, UK, UAE, India, and other fast-growing regions in Africa and Southeast Asia.

Why should a person choose your product over its competitors?

Respond.io's answer

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

Wap2b's answer:

Wap2b stands out because of its simplicity, flexibility, and affordability. Unlike many WhatsApp Business API providers that have steep learning curves or complex pricing, Wap2b offers a plug-and-play platform with transparent pricing, quick onboarding, and global coverage.

Key advantages:

โœ… 7-day free trial with no credit card required

โœ… Easy WhatsApp API onboarding within 3โ€“7 days

โœ… User-friendly dashboard with multi-agent inbox

โœ… Built-in chatbot support and CRM integrations

โœ… Affordable pricing plans starting at โ‚น599/month

โœ… Local & international delivery (100+ supported countries)

โœ… Live support and onboarding guidance

Whether you're a startup or a global brand, Wap2b makes enterprise-level automation accessible to everyone.

What makes your product unique?

Wap2b's answer:

Wap2b is a powerful WhatsApp Business API platform designed for global businesses to automate customer engagement, marketing, lead generation, and support using WhatsApp. It provides tools like bulk messaging, chatbot integration, multi-agent inbox, and analyticsโ€”all on one dashboard.

What's the story behind your product?

Wap2b's answer:

Wap2b was born from a simple idea: to bridge the gap between businesses and their customers through meaningful, real-time conversationsโ€”on a platform people already trust and use daily: WhatsApp.

After working with businesses struggling with scattered tools, expensive platforms, or complex API setups, our founding team decided to build a one-stop WhatsApp automation solution thatโ€™s accessible, easy to use, and powerful enough for scale.

Launched with a mission to simplify WhatsApp API access for all, Wap2b now powers businesses across 15+ countries and continues to evolve with AI, automation, and analytics-first tools tailored for modern customer journeys.

Which are the primary technologies used for building your product?

Wap2b's answer:

Wap2b is built using a robust and scalable tech stack designed for performance, security, and flexibility:

Node.js โ€“ for scalable server-side operations

React.js โ€“ for a fast, interactive frontend UI

MongoDB โ€“ for dynamic and flexible data management

Redis โ€“ for caching and real-time messaging queues

Docker & Kubernetes โ€“ for containerized deployment and high availability

Metaโ€™s Cloud API โ€“ for direct WhatsApp Business API integration

AWS & Cloudflare โ€“ for global hosting, uptime, and DDoS protection

This stack enables Wap2b to deliver a secure, fast, and reliable user experience across markets.

Who are some of the biggest customers of your product?

Wap2b's answer:

Nexa Automotive

Credvest Finance

Medify Labs

Shopfylaa

ZenHR UAE

EdTechTree

Digital Nirvana Agency

FlairMart Fashions

TruCare UAE

Ravi India Tools

These businesses span industries like automotive, healthcare, fintech, eCommerce, HR tech, and digital marketingโ€”proof of Wap2bโ€™s cross-sector adaptability and global trust.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Respond.io and Wap2b

Respond.io Reviews

10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
Need more than just the WhatsApp Business API? Respond.io offers an omnichannel platform for enterprises seeking a comprehensive WhatsApp marketing solution. By integrating your existing support system with Respond.io you can easily manage your customer inquiries and support requests. Although Respond.io may come with a higher price point due to its features designed for...
Source: doubletick.io

Wap2b Reviews

We have no reviews of Wap2b yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, itโ€™s more cost-effective to choose an official WhatsApp Partner that doesnโ€™t require... Source: about 2 years ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ Iโ€™ve been using this for my company. I donโ€™t think it can do it based on read status but maybe it can. Source: over 3 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: over 3 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: about 4 years ago

Wap2b mentions (0)

We have not tracked any mentions of Wap2b yet. Tracking of Wap2b recommendations started around Jun 2025.

What are some alternatives?

When comparing Respond.io and Wap2b, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

2Chat.co - WhatsApp automation for teams: connect WhatsApp Messenger and WhatsApp business to your workflows.

AiSensy - Whatsapp Chatbot, CRM & Marketing

WaChatGPT - AI powered whatsapp assistant

SleekFlow.io - Sell, convert & support better on chat

CheckNumber.AI - CheckNumber.AI provides professional and free WhatsApp number check online service, and provides a professional WhatsApp Number Checker API that can quickly check and detect WhatsApp number in bulk.