Software Alternatives, Accelerators & Startups

AiSensy VS Respond.io

Compare AiSensy VS Respond.io and see what are their differences

AiSensy logo AiSensy

Whatsapp Chatbot, CRM & Marketing

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • AiSensy Landing page
    Landing page //
    2023-02-20

AiSensy is a complete WhatsApp Engagement Platform powered by official WhatsApp Business APIs allowing businesses to send WhatsApp Broadcasts, add WhatsApp Chatbot, integrate with CRMs & Ecommerce Portals, live chat & much more.

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

โ€ข Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. โ€ข Improved customer experiences with Respond AI-powered conversations. โ€ข Handling Inbound Conversations with multiple users from sales, support & other teams. โ€ข Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

AiSensy

$ Details
paid Free Trial $19.98 / Monthly
Platforms
Web Browser Windows Android iOS Google Chrome Mac OSX Firefox Linux Safari iPhone WooCommerce Shopify Magento Salesforce
Release Date
2020 December

AiSensy features and specs

  • WhatsApp Broadcasting
    Broadcast messages to 1,00,000+ users in one go
  • WhatsApp Chatbot
    Automate Customer support & Marketing with WhatsApp Chatbot
  • Integrations
    Integrate 20+ Leading CRMs & Ecommerce Portals like Shopify, Magento, WooCommerce, Hubspot, Google Sheets & more
  • Multi-human Live Chat
    Provide live chat support on multiple devices with just one account
  • Smart Campaigns Manager
    Segregate chats based on tags & attributes like Name, lead source & many more tags.
  • Click Tracking
    Track clicks on your WhatsApp Broadcasts & retarget for 3x more conversions
  • Click-to-WhatsApp Ads
    Run Instagram/ Facebook Ads that click to WhatsApp

Respond.io features and specs

  • Multi-channel messaging
    Respond.io supports multiple messaging platforms such as Facebook Messenger, WhatsApp, Telegram, and more, allowing businesses to manage all customer interactions from a single interface.
  • Centralized platform
    It offers a centralized platform to track and manage customer communications, providing a unified view of all interactions and simplifying customer service tasks.
  • Automation capabilities
    Respond.io includes automation features such as chatbots and automated workflows, which help reduce response times and improve efficiency in handling repetitive tasks.
  • Customizable interface
    The platform is customizable, allowing businesses to tailor the interface and functionalities to fit their specific needs and branding requirements.
  • Analytics and reporting
    Respond.io offers analytics and reporting tools to monitor performance, gain insights into customer interactions, and assess the effectiveness of communication strategies.

Possible disadvantages of Respond.io

  • Learning curve
    The platform may have a learning curve, especially for users who are new to multi-channel messaging solutions or automation tools.
  • Pricing
    Depending on the size of the business and the specific needs, the pricing structure of Respond.io might be a concern for smaller businesses or startups with limited budgets.
  • Integration complexity
    While Respond.io offers various integrations, setting them up might require technical knowledge and can be complex, especially for users without a tech background.
  • Limited free features
    The free tier of Respond.io may have limited features, necessitating an upgrade to a paid plan to access more advanced functionalities and support larger teams.

Analysis of AiSensy

Overall verdict

  • AiSensy is generally considered a good platform for businesses looking to leverage AI-powered conversational solutions.

Why this product is good

  • Support
    It offers efficient customer support and extensive resources to help businesses optimize their use of the platform.
  • Features
    The platform provides a range of features including custom automations, real-time analytics, and integration with popular messaging platforms like WhatsApp.
  • User friendly
    AiSensy offers a user-friendly interface that makes it easy for users to create and manage chatbots without requiring extensive technical knowledge.
  • Value for money
    AiSensy is often seen as cost-effective, providing competitive pricing for startups and small to medium-sized enterprises.

Recommended for

  • Small to medium-sized businesses looking to improve customer engagement.
  • Startups aiming to automate customer support and inquiries.
  • Companies seeking to integrate AI-driven chatbots without heavy investment in development resources.

AiSensy videos

AiSensy Demo

More videos:

  • Tutorial - How to Setup WhatsApp Marketing in 10 minutes with AiSensy

Respond.io videos

No Respond.io videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to AiSensy and Respond.io)
WhatsApp Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
WhatsApp
100 100%
0% 0
AI
0 0%
100% 100

Questions and Answers

As answered by people managing AiSensy and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AiSensy and Respond.io

AiSensy Reviews

  1. Swapnil
    ยท Marketing at AiSensy ยท
    Best Platform for WhatsApp Marketing

    Easy to use, simple UI, powerful Saas


How Much Does WhatsApp Business API Cost? A Complete Guide
Since there are so many Business Solution Providers like TryowBOT, WATI, and Aisensy, Interakt, businesses need to really examine which among them would work best.
Source: tryowbot.com
10 Best AiSensy Alternatives & Competitors in 2024 (Affordable & Best)
AiSensy is a complete no-code required WhatsApp Business API platform. With its fully integrated WhatsApp marketing suite, you can enjoy features such as WhatsApp retargeting, multi-human live chat support window, and message automation, among others. Additionally, AiSensy offers app and CRM integrations with the ability to import all your contacts from a third-party tool...
Source: doubletick.io

Respond.io Reviews

10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
Need more than just the WhatsApp Business API? Respond.io offers an omnichannel platform for enterprises seeking a comprehensive WhatsApp marketing solution. By integrating your existing support system with Respond.io you can easily manage your customer inquiries and support requests. Although Respond.io may come with a higher price point due to its features designed for...
Source: doubletick.io

Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AiSensy mentions (0)

We have not tracked any mentions of AiSensy yet. Tracking of AiSensy recommendations started around Apr 2022.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, itโ€™s more cost-effective to choose an official WhatsApp Partner that doesnโ€™t require... Source: about 2 years ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ Iโ€™ve been using this for my company. I donโ€™t think it can do it based on read status but maybe it can. Source: over 3 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: over 3 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: about 4 years ago

What are some alternatives?

When comparing AiSensy and Respond.io, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

SleekFlow.io - Sell, convert & support better on chat

Hello24 AI - Hello24.ai - Meta Tech Partner for the โœ… Official WhatsApp API, which is an eCommerce-focused platform for Shopify and WooCommerce, that can also help online/offline brands do Sales, Marketing, and Customer support on WhatsApp.

Rasayel - The communication tool designed to help businesses sell, support & engage over WhatsApp.

Hellotext - The Ultimate SMS & WhatsApp Marketing, CRM for eCommerce & Small Businesses