ResellerRatings
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Zoho Desk
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Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
ResellerRatings Zoho DeskNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, ResellerRatings should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If they don't list a physical address or a phone number, that is a huge red flag. Plus I don't see them in sites that review stores like resellerratings.com. Avoid it, and order from one of the legit stores mentioned by riggscm76. Source: over 1 year ago
Take for example purchases that you make on the web. One site, resellerratings.com allows people to comment on their purchasing experience on e-commerce sites. Source: about 2 years ago
I placed an order for 2 pair of sneakers from Datong shoe store from Aliexpress for $45.53. My order number is : 8140466535202714. Seller sent me wrong shoe models. I open a dispute with Aliexpress and sending in 3 pictures as evidence. The first 2 pictures are original pictures seller posted in his listing. The 3rd picture depict the shoes I received. I ordered shoe from picture A and seller sent me shoe from... Source: over 2 years ago
Check resellerratings.com. Abesofmaine gets 1/5, with 5000 reviews. That means "no". Source: almost 3 years ago
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Bazaarvoice - Putting customers at the heart of your brand lets you efficiently
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
