Software Alternatives, Accelerators & Startups

Requestly VS LiveChat

Compare Requestly VS LiveChat and see what are their differences

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Requestly logo Requestly

A Powerfulย API Mockingย andย Testingย Tool

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Requestly Requestly
    Requestly //
    2025-02-12
  • Requestly Rest Client
    Rest Client //
    2025-02-12
  • Requestly HTTP Interceptor
    HTTP Interceptor //
    2025-02-12
  • Requestly API Mocking
    API Mocking //
    2025-02-12
  • Requestly Requestly
    Requestly //
    2025-02-12

Requestly is a modern and powerful companion for API Development and Testing. It is an open-source tool purpose-built to speed up and simplify API development workflow for developers and QAs. It is a combination of API Client and HTTP Interceptor that helps create and share API Contracts, testing APIs, and easily mock and integrate them into web and mobile apps.

  • LiveChat Landing page
    Landing page //
    2023-06-16

Requestly

$ Details
freemium
Platforms
Google Chrome Firefox Edge Safari Brave Opera Vivaldi Android Windows Linux Mac OSX MacOS
Release Date
2021 January
Startup details
Country
United States
State
California
Founder(s)
Sachin Jain, Sagar Soni, Sahil Gupta
Employees
20 - 49

LiveChat

$ Details
paid Free Trial $20 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Startup details
Country
Poland

Requestly features and specs

  • Redirect URL
  • Block Network Requests
  • Modify Request & Response Header
  • Modify Response
  • Supercharge Selenium
  • Session Replay
  • Modify Query Params
  • Team Workspace
  • API Client
  • API Mocks
  • GraphQL Support
  • Zero Setup
  • Auto Capture Sessions
  • Network Logs
  • Console Logs

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis of Requestly

Overall verdict

  • Requestly is generally regarded as a good tool due to its comprehensive functionalities and ease of use. Its ability to seamlessly manage network requests makes it suitable for both beginners and experienced developers.

Why this product is good

  • Requestly is widely considered a valuable tool because it offers robust and flexible features for intercepting and modifying network requests. Developers and QA testers appreciate it for its ability to simulate and debug API calls efficiently. It is particularly useful for testing changes without altering the codebase and for working with web applications in development and production environments.

Recommended for

  • Developers looking to debug and test API endpoints.
  • Quality Assurance (QA) teams that require reliable testing tools for web applications.
  • Technical professionals who manage network traffic and need to modify or redirect requests effortlessly.
  • Anyone involved in web development who needs to simulate network conditions or test application behavior under different scenarios.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Requestly videos

Session Replays by Requestly

More videos:

  • Demo - Get Started with Requestly
  • Tutorial - Modify API Response using Requestly Chrome Extension
  • Tutorial - How to load local JS file in production sites for faster debugging (Map Local Tool)
  • Tutorial - Report Quality Bugs with Video, Network logs, Console logs & Environment details

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Requestly and LiveChat)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Testing
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions & Answers

As answered by people managing Requestly and LiveChat.

Who are some of the biggest customers of your product?

Requestly's answer

  • Verizon
  • AT&T
  • Adobe
  • Salesforce
  • Telegraph
  • Intuit
  • Verizon

How would you describe the primary audience of your product?

Requestly's answer

Front-end developers, QAs, PMs, Digital Marketers

What makes your product unique?

Requestly's answer

Requestly is an open-source API development and testing tool that combines the capabilities of an API Client and HTTP Interceptor, making it a better alternative to Postman + Charles Proxy. It simplifies API mocking, request modification, and debugging with an intuitive no-code interface, enabling developers and QAs to test APIs efficiently.

User comments

Share your experience with using Requestly and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Requestly and LiveChat

Requestly Reviews

Comparing Charles Proxy, Fiddler, Wireshark, and Requestly
On the pricing front, Requestly strikes a balance between affordability and functionality. It is an open-source tool, offering freemium to individual developers and affordable pricing plans for team collaboration. We have also clearly differentiated how Requestly differs from Wireshark and other web debugging tools like Proxyman, Modheader, and HTTP ToolKit separately.
Source: dev.to

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether youโ€™re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With Helpะกrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Requestly seems to be a lot more popular than LiveChat. While we know about 35 links to Requestly, we've tracked only 2 mentions of LiveChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Requestly mentions (35)

  • Why You Need a Local-First API Client (With Hands-On Example)
    If you want to try a local-first workflow, you can start using Requestly here: https://requestly.com. - Source: dev.to / 9 months ago
  • How to use Cursor to Generate API Testcases in Requestly
    Thatโ€™s where automation changes the game. By pairing Cursor, an AI-powered coding assistant, with Requestly's local-first API testing and mocking platform, you can offload the grunt work of writing tests to AI while keeping execution secure and reproducible on your own system. In this article, weโ€™ll walk through how to set up Cursor with Requestly, generate test cases automatically, and run them end-to-end so that... - Source: dev.to / 9 months ago
  • These 20 Awesome API Clients Will Change How You Work with APIs
    Requestly is a versatile browser extension and web client used to intercept, mock, and debug APIs in real-timeโ€”perfect for frontend developers. - Source: dev.to / about 1 year ago
  • Best Tools for GraphQL Development in 2025
    Requestly is a powerful tool for modifying GraphQL responses, intercepting requests, and debugging API interactions. It allows developers to tweak request bodies, capture GraphQL traffic, and share sessions for easier debugging and collaboration. - Source: dev.to / over 1 year ago
  • How Not to Use AI in Software Development
    Learn more at https://requestly.com/. - Source: dev.to / over 1 year ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago

What are some alternatives?

When comparing Requestly and LiveChat, you can also consider the following products

Postman - The Collaboration Platform for API Development

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Proxyman.io - Proxyman is a high-performance macOS app, which enables developers to view HTTP/HTTPS requests from apps and domains.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hoppscotch - Open source API development ecosystem

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community