Software Alternatives, Accelerators & Startups

Reputation.com VS PushFeedback

Compare Reputation.com VS PushFeedback and see what are their differences

Reputation.com logo Reputation.com

Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

PushFeedback logo PushFeedback

Find out which docs pages your users actually hate. One-button widget, annotated screenshots, and AI reports that turn reader feedback into a prioritized fix list. Live in 5 minutes.
  • Reputation.com Landing page
    Landing page //
    2023-07-29
  • PushFeedback Feedback widget in documentation site
    Feedback widget in documentation site //
    2026-07-29
  • PushFeedback Feedback analytics dashboard
    Feedback analytics dashboard //
    2026-07-29
  • PushFeedback Organize feedback with AI
    Organize feedback with AI //
    2026-07-29

PushFeedback is a feedback widget built for documentation sites. Readers click one button on the page they're already reading, leave a rating, a comment, and an annotated screenshot showing exactly where they got stuck. On the other side, your team gets a ranked view of which pages draw the most negative feedback, and AI Reports group hundreds of comments into recurring themes with recommended fixes, so you update the pages that actually confuse people instead of the ones you guess at. It installs in about 5 minutes via script tag, npm, or native plugins for Docusaurus, MkDocs, Sphinx, Starlight, WordPress, and more, and routes feedback to Slack, Teams, Jira, or Zapier. GDPR-ready with no tracking cookies, a lightweight async widget under 30KB, and a free plan that collects unlimited feedback with every entry readable forever. Built by TechDocs Studio and running on 200+ documentation sites since 2023, with 25,000+ feedback reports processed.

PushFeedback

$ Details
freemium
Platforms
Wordpress Docusaurus Sphinx MkDocs ReactJS Web Webflow
Release Date
2023 April
Startup details
Country
Spain

Reputation.com features and specs

  • Comprehensive Reputation Management
    Reputation.com offers an all-encompassing suite of tools for managing online reputation, including review generation, social media management, business listings, and customer feedback.
  • Data-Driven Insights
    The platform provides detailed analytics and reporting features that help businesses understand their online reputation and make informed decisions based on data.
  • User-Friendly Interface
    Reputation.com has an intuitive and user-friendly interface that makes it easy for users to navigate through various features and functionalities.
  • Customizable Solutions
    Reputation.com offers solutions tailored to different industries, allowing businesses to customize the platform to meet their specific needs and requirements.
  • Customer Support
    The company is known for its strong customer support, providing clients with dedicated account managers and a support team to assist with any issues.

Possible disadvantages of Reputation.com

  • Cost
    Reputation.com can be on the pricier side compared to other online reputation management services, which might not be affordable for small businesses or individuals.
  • Complexity
    The extensive features and tools available on the platform can be overwhelming for new users or businesses with limited technical expertise.
  • Limited Social Media Integration
    While Reputation.com offers social media management tools, it may not provide as comprehensive coverage or integration with all social media platforms as some specialized tools.
  • Learning Curve
    Given the depth and breadth of its offerings, there can be a significant learning curve for new users to fully utilize all of the platformโ€™s capabilities.
  • Customization Costs
    Although the platform offers customizable solutions, additional customization may require higher costs or professional services, adding to the overall expense.

PushFeedback features and specs

  • Feedback widget
    One-button widget with rating, comment, and optional email that sits on the page readers are already viewing.
  • Annotated screenshots
    Users capture a screenshot and mark exactly where they got stuck, so "this is unclear" comes with visual context.
  • AI Reports
    AI groups feedback into recurring themes with mention counts, representative quotes, and recommended fixes.
  • Page-level insights
    A ranked view of which pages receive the most negative feedback, sortable by sentiment trend or volume.
  • Sentiment tracking
    Track sentiment over time to measure whether your docs updates actually improved the pages.
  • Integrations
    Native plugins for Docusaurus, MkDocs, Sphinx, Starlight, and WordPress, plus npm, CDN, or a plain script tag.
  • Workflow
    Route feedback to Slack, Microsoft Teams, Jira, Zapier, or Make so nothing sits unread in a dashboard.
  • Feedback management
    Triage, organize, and archive incoming feedback, and reply by email when users leave their address.
  • Customizable appearance
    Match your brand colors, theme, and position; display the widget inline or floating.
  • GDPR compliance
    No tracking cookies, configurable consent checkbox, EU-hosted infrastructure available, and full data export.
  • Free plan
    Collects unlimited feedback with every entry readable forever, no credit card required.

Reputation.com videos

Reputation.com Review: Easy and Convenient

More videos:

  • Review - Review Booster by Reputation.com

PushFeedback videos

No PushFeedback videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Reputation.com and PushFeedback)
Reputation Management
100 100%
0% 0
Visual Feedback
0 0%
100% 100
Online Reviews
100 100%
0% 0
User Feedback
0 0%
100% 100

Questions & Answers

As answered by people managing Reputation.com and PushFeedback.

Who are some of the biggest customers of your product?

PushFeedback's answer:

  • Camunda
  • JointJS
  • Katalon
  • Spotify

What makes your product unique?

PushFeedback's answer:

PushFeedback combines a lightweight feedback widget, annotated screenshots, and AI-powered analysis in one tool that installs in about 5 minutes on any website. Visitors click one button on the page they're already viewing, leave a rating and comment, and mark up a screenshot showing exactly where they got stuck, so "this is confusing" arrives with visual context. On your side, AI Reports group hundreds of entries into recurring themes with recommended fixes, and page-level insights rank which pages draw the most negative feedback. It's battle-tested on 200+ sites with over 25,000 feedback reports processed since 2023, loads asynchronously at under 30KB, and the free plan collects unlimited feedback with every entry readable forever.

Why should a person choose your product over its competitors?

PushFeedback's answer:

Three reasons: it's easier, it's more actionable, and it's honestly priced.

  • Easier: if you can paste a script tag you can install it, and there are native plugins for WordPress, React, Docusaurus, Sphinx, and more, plus routing to Slack, Teams, Jira, Zapier, and Make.

  • More actionable: instead of a dashboard of raw comments, AI turns feedback into a prioritized fix list with themes, sentiment trends, and recommended actions, so you fix root causes instead of reading 500 entries.

  • Honestly priced: public self-serve pricing with a free tier that never expires and a Professional plan at $24/month, no demo call required. And it's proven where feedback tools face their toughest audience: 200+ documentation sites where technical readers report problems daily.

How would you describe the primary audience of your product?

PushFeedback's answer:

Anyone running a site that has to keep getting better based on real user input. That includes documentation teams and technical writers maintaining API docs and guides, development teams collecting visual bug reports and UX feedback, agencies gathering annotated client feedback on websites they build and maintain, product and content teams tracking which pages help and which frustrate, and educators collecting input from students. If your visitors notice problems but never tell you, PushFeedback gives them a one-click way to do it on the page itself.

What's the story behind your product?

PushFeedback's answer:

PushFeedback started in 2023 with a simple observation: visitors notice problems on your site constantly, and almost none of them ever tell you. A form hidden behind a contact page doesn't get filled in; a button on the page they're already reading does. We built the tool we wanted ourselves: one button, an annotated screenshot, a rating, and a dashboard that turns the stream into a prioritized to-do list. We proved it first in the hardest arena we knew, documentation sites with demanding technical readers, and today it runs on 200+ sites and has processed over 25,000 feedback reports for docs teams, dev teams, agencies, and educators. PushFeedback is built by TechDocs Studio, a company from Spain; its sibling product, Biel.ai, is an AI assistant for docs.

Which are the primary technologies used for building your product?

PushFeedback's answer:

The widget is a framework-agnostic web component that drops into any site via script tag or npm, with dedicated wrappers and plugins for React, WordPress, Docusaurus, and Sphinx. The marketing site runs on Next.js. AI Reports are powered by large language models with evaluation tuning for reliable theme detection. Infrastructure is GDPR-ready, with no tracking cookies and EU hosting available.

User comments

Share your experience with using Reputation.com and PushFeedback. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Reputation.com seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Reputation.com mentions (3)

  • Weird how we canโ€™t find more pics and info online about Amanda and the case
    I knew a guy who did it too - and he had a bunch of arrests for drugs and whatnot. I think he used like reputation.com or one of those services. I wouldn't be surprised if she did the same after nuking everything on the blog. Source: about 3 years ago
  • Competitor is using underhanded tactics to run us out of business
    I don't know anything about these guys; Just hear their ads on radio. Maybe give them a call - https://reputation.com/. Source: about 3 years ago
  • Krystal and Kyle go full conspiracy theorist
    Looks like Pakman needs to hire someone better to protect his reputation. Do you work for reputation.com or something ? Source: about 5 years ago

PushFeedback mentions (0)

We have not tracked any mentions of PushFeedback yet. Tracking of PushFeedback recommendations started around Jul 2026.

What are some alternatives?

When comparing Reputation.com and PushFeedback, you can also consider the following products

Birdeye - AI Agents for Multi-Location Brands

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Marker.io - Visual feedback and bug reporting tool for websites