Remotive Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Remotive mentions (61)

• Top Sites to Get Remote Role in 2024

  Remotive – Billing itself as the “largest remote work publication in the world”, Remotive helps over 1 million monthly visitors connect with prospective employers. They offer an extensive repertoire of remote listings while providing helpful tips and guidance for job searching and interviewing in today's remote environment. - Source: dev.to / 5 months ago

• Trying to find a fully remote entry level position. Any suggestions ?

  Https://remotive.com/ Https://weworkremotely.com/ Https://remote.co/ These are the best resources that I know for looking for remote work. Unfortunately, you should prepare yourself for the fact that you are competing largely against college graduates and people with experience in their fields and/or remote experience. It's a highly competitive market for remote work because everyone wants it. So, get ready... Source: about 1 year ago

• Emigrar para países da Europa

  Https://angel.co/jobs Https://hired.com/ Https://landing.work Https://remotive.com/ Https://weworkremotely.com/. Source: about 1 year ago

• How rare are worldwide remote jobs?

  Check out remote.io and remotive.com. Source: about 1 year ago

• What IT jobs have more remote opportunities?

  I've never applied through this website, but it's always seemed pretty legit to me: https://remotive.com/. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago