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Redpen.ai VS ShellNewHandler

Compare Redpen.ai VS ShellNewHandler and see what are their differences

Redpen.ai

Customer Feedback and Bug Reporting Software

Rating
0 reviews
Pricing
Freemium Free trial $9.95 / Monthly (per user)
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
Zoho Desk
Industry's first context-aware Helpdesk Software sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Bug And Issue Tracking popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Redpen.ai
ShellNewHandler
Website redpen.ai sourceforge.net
Pricing
Freemium Free trial $9.95 / Monthly (per user) Official pricing
—
Listed in
Customer Support Customer Feedback Bug Reporting Bug And Issue Tracking User Feedback Website Feedback Bug Tracking Realtime Feedback Visual Bug Reports +6
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

About Redpen.ai and ShellNewHandler

In their own words, as submitted to SaaSHub.

Redpen.ai
ShellNewHandler

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues. Redpen offers two main capabilities: Redpen For Developers Empower product teams to submit visual feedback...

Read more about Redpen.ai

No description of ShellNewHandler yet.

Features and specs

What each product offers, as listed by its team.

Redpen.ai 7 features
ShellNewHandler 0 features
  • Screenshots with annotations
  • Screen recording with voice-over
  • Advanced diagnostic information
  • Rich diagnostics viewer
  • Auto-fill templates
  • Integrations with popular issue tracking systems
  • Full customizations

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Redpen.ai
ShellNewHandler

Overall verdict

  • Redpen.ai is a solid user feedback and product analytics tool that helps teams capture, understand, and act on customer insights, making it a good choice for product-focused organizations.

Why this product is good

  • Streamlines the collection and organization of user feedback in one place
  • Uses AI to help analyze and surface actionable insights from customer input
  • Helps product teams prioritize features based on real user needs
  • Can reduce the time spent manually sorting through feedback
  • Integrates feedback into the product development workflow

Recommended for

  • Product managers seeking to make data-informed decisions
  • Startups and SaaS companies focused on user-driven development
  • UX and design teams gathering user insights
  • Customer success teams tracking recurring feedback themes
  • Growing teams that need to scale their feedback processes

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Redpen.ai 1 video + Add
ShellNewHandler 0 videos + Add

Capture visual feedback in 60 seconds.

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Redpen.ai
ShellNewHandler
100% 100%
Bug And Issue Tracking
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Bug Tracking
0% 0%
0% 0%
File Sharing
100% 100%

Questions & Answers

As answered by people managing Redpen.ai and ShellNewHandler.

Who are some of the biggest customers of your product?

Redpen.ai's answer

Small to big enterprises.

What makes your product unique?

Redpen.ai's answer

Most ticketing tools capture the customer-reported issue, but fail to capture the context in which the issue was discovered - the operating system, browser, application logs, device information and more. Gathering this information requires back-and-forth communication between the reporter of the issue and the team trying to resolve the issue. Redpen eliminates the back-and-forth communication combining user input with automatically collected information including user, device and application context. Redpen is an all-in-one feedback and bug reporting tool that can combine text input, static images, screen recording, and the ability to annotate screenshots and videos.

Why should a person choose your product over its competitors?

Redpen.ai's answer

Redpen is designed for customer service and development teams to capture actionable support requests and bugs in 60 seconds!​ It makes customer support issues, feature requests and bugs easier to report. Redpen enriches the context associated with reported issues allowing organizations to increase feature velocity, grow customer satisfaction and reduce development or support costs.

How would you describe the primary audience of your product?

Redpen.ai's answer

Redpen is designed to be easy and intuitive to use, so all users technical and non-can quickly figure out how to use it. Redpen can be integrated into your applications to gather feedback from end users or used by your development, design, testing or other team when deployed within the organization.

Which are the primary technologies used for building your product?

Redpen.ai's answer

Redpen was created using front-end and back-end technologies such as React, Node JS, and Java.

User comments

Share your experience with using Redpen.ai and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Redpen.ai 0 mentions
ShellNewHandler 2 mentions

Tracking Redpen.ai since Sep 2023.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Redpen.ai and ShellNewHandler

When comparing Redpen.ai and ShellNewHandler, you can also consider the following products.

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