Software Alternatives, Accelerators & Startups

Readymag VS Zoho Desk

Compare Readymag VS Zoho Desk and see what are their differences

Readymag logo Readymag

Readymag is a design toolkit that helps create immersive digital experiences without developers in days, not weeks.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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  • Readymag Landing page
    Landing page //
    2022-08-31

Readymag is a browser-based design tool that helps create websites, portfolios and all kinds of online publications without coding. It offers advanced animations and interactions, 5,000+ free fonts with complete control over typography, plus teamwork and analytics. Around-the-clock support and a WYSIWYG attitude empower both independent creatives and companies to meet their goals for online representation. All this with no layout limitations, complete creative freedom and a flexible set of templates for a quick start.

Readymag offers the most powerful, versatile, and visually-pleasing tool for designing on the web. Ideal for dozens of formats — from landing pages to multimedia long-reads, presentations and portfolios — all made with a single tool. Besides the design system, at Readymag we seek to advance the culture and community of design itself. Readymag doesn't restrict creativity, offering free composition, a customizable grid, and a blank page to start with. Readymag is the perfect solution for users torn between simple website builders and complex systems that require the help of professional developers.

Integrations & Embeds: Ecwid, Stripe, Shopify, Gumroad, Google Analytics, Google Tag Manager, MetaPixel, Matomo, Hotjar, AddThis, Pinterest Tag, User Detective, MightyForms, Paperform, Typeform, Google Forms, ​​Mailchimp, Hubspot, Calendly, AddEvent, ZealSchedule, CozyCal, OpenTable

  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Readymag

$ Details
freemium $15.0 / Monthly
Platforms
-
Release Date
2012 July

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Release Date
-

Readymag features and specs

  • Drag and drop editor: Add multiple elements to your canvas and customize them as needed
  • Animations: Create complex, multi-step movements activated on click, hover, load or scroll
  • Shorts : The widget allows users to turn video or image sequences into stills, shown one by one when users scroll or hover over a widget
  • Сustom cursor : The widget allows you to add a unique cursor available throughout the whole website or just for certain elements
  • Iframe embed : You can easily customize the structure of any existing website by seamlessly inserting Readymag projects
  • Independent viewer settings : For mobile and desktop In Viewer settings you can toggle navigation arrows, page counts, a page menu and progressive images

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Readymag videos

Readymag: Getting Started

More videos:

  • Tutorial - Getting Started in Readymag

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Readymag and Zoho Desk)
Digital Publishing
100 100%
0% 0
Customer Support
0 0%
100% 100
Content Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Readymag and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Readymag and Zoho Desk

Readymag Reviews

Top No Code Website Builders in 2023
With a user-friendly interface, ReadyMag allows for easy setup and offers a brief learning curve for non-technical users. Author of a visually stunning and aesthetically pleasing website with ReadyMag, one of the best no-code website builders tailored for design-centric projects.
22 Best Free Portfolio Website Builders 2021
As the name suggests, Readymag aims more toward online magazines, but you can swiftly create other online publications. Speaking of which, we can safely call Readymag a free portfolio website builder due to its versatility and high capability. On the journey to a victorious launch of your new page, you will not have to work with the code a slight bit. You will not even see...
Source: colorlib.com

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Social recommendations and mentions

Based on our record, Readymag should be more popular than Zoho Desk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Readymag mentions (2)

  • Webhosting for my Website
    If you don't want to code your own website: You'll need a paid plan in some website builder. Lately I've been messing around with one called mmm.page, it's pretty fun and focuses on capturing your own aesthetic. The paid plan to connect your domain costs 10 USD a month. You can make buttons, add text and stickers and even draw inside the page. Another option is carrd.co, you've probably seen it before as many... Source: about 1 year ago
  • What web design tool would you recommend to someone starting freelancing in a developing country?
    I've used things like: Amazon Web Hosting (But you'll have to learn to code) Wix.com - My blog and my portfolio are on Wix. They have a free-to-start option. Squarespace.com Shopify.com Readymag.com - for more basic sites. Source: about 1 year ago

Zoho Desk mentions (1)

What are some alternatives?

When comparing Readymag and Zoho Desk, you can also consider the following products

FlippingBook - FlippingBook changes the way you present your documents

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MadCap Flare - Documentation for Any Audience, Language or Format

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Publitas.com - Publitas helps you to drive more visitors to your online store by publishing catalogs online.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!