Software Alternatives, Accelerators & Startups

RapidiOnline VS Intercom

Compare RapidiOnline VS Intercom and see what are their differences

RapidiOnline logo RapidiOnline

Rapidi - Data integration made easy Rapidi is specialized in CRM - ERP Integration Solution in particular integrating Salesforce with Microsoft Dynamics ERP systems

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • RapidiOnline Landing page
    Landing page //
    2023-10-11

Stressed about starting a data integration project? Unsure what it involves and where to start? At Rapidi, we understand how important your customer data is to you. Rapidi is not your average data-integration company. We are experts in our field with over 25 years of experience. We’ve perfected our blend of human and technical skills to provide you with an unrivalled level of personalized customer service with a strong focus on developing and nurturing our client relationships.

  • Intercom Landing page
    Landing page //
    2023-07-05

RapidiOnline videos

Webinar recording including product demo

More videos:

  • Review - RapidiOnline: Data Integration Platform
  • Review - RapidiOnline: Microsoft Dynamics CRM - AX integration solution
  • Review - Kimberly Kampers: RapidiOnline Customer Success (Salesforce to Microsoft Dynamics NAV)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to RapidiOnline and Intercom)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Integration
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RapidiOnline and Intercom

RapidiOnline Reviews

We have no reviews of RapidiOnline yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RapidiOnline mentions (0)

We have not tracked any mentions of RapidiOnline yet. Tracking of RapidiOnline recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing RapidiOnline and Intercom, you can also consider the following products

Talend Data Services Platform - Talend Data Services Platform is a single solution for data and application integration to deliver projects faster at a lower cost.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

IBM MQ - IBM MQ is messaging middleware that simplifies and accelerates the integration of diverse applications and data across multiple platforms.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Talend Data Integration - Talend offers open source middleware solutions that address big data integration, data management and application integration needs for businesses of all sizes.

Drift - A messaging app that helps you grow your business.