Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, RANCID should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A decade ago I worked for a shop that needed to routinely back up 100+ cisco switches and routers and refused to pay for solarwinds. I setup a light weight freebsd vm to run this open source software: https://shrubbery.net/rancid/ (Rancid: Really Awesome New Cisco config Differ) and set it to scrape all the equipment every 12 errors. Source: over 1 year ago
Anyways Rancid does support cvs, svn, and git. Though I have only used it with cvs. Basically what it does, is checks out the configuration, downloads the configuration with other information about the state of the device, commits the configurations(which only changed ones will be in the latest check-ins, and then it can send an email of the changes. Source: about 2 years ago
RANCID - Really Awesome New Cisco confIg Differ monitors a router's (or more generally a device's) configuration, including software and hardware (cards, serial numbers, etc) and uses CVS (Concurrent Version System), Subversion or Git to maintain history of changes. Source: about 2 years ago
If you want to use this as an opportunity to learn Ansible, or you don't want to add another tool to the stack, this is a fine use case. Otherwise, I would consider using either RANCID or Oxidized for configuration backup. Source: about 2 years ago
Before I knew about RANCiD (https://shrubbery.net/rancid), I wrote my own Perl application to telnet into a Foundry Networks switch and TFTP its configuration to my computer so I could back it up. At a future employer, I rewrote another coworkers Perl application that collected SNMP values from devices and did stuff with it (forget what all I did then). Source: over 2 years ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Unimus - Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)
Drift - A messaging app that helps you grow your business.