Raindrop.io VS Freshdesk

Raindrop.io Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Raindrop.io mentions (178)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Raindrop.io - Private and secure bookmarking app for macOS, Windows, Android, iOS, and Web. Free Unlimited Bookmarks and Collaboration. - Source: dev.to / 3 months ago

• Linkhut: A Social Bookmarking Site

  I setup Raindrop.io [1] to feed into Archivebox, mostly as an overcomplicated way to automatically submit the page to archive.org [2]. Raindrop is nice since it works in browser and as a phone app - so it truly is a single bookmarking tool. I mostly use it for search purposes, bookmarking things I may want to find again in a few years. I rarely look at my Archivebox, but it's nice to know it's there with offline... - Source: Hacker News / 4 months ago

• Firefox on the brink?

  What about https://raindrop.io/ ? Seems to do exactly what you're building. Source: 5 months ago

• What is the best web clipper?

  Raindrop.io is a bookmark manager, right? Source: 5 months ago

• Evernote is not alone.

  I switched from Pocket to Raindrop. Raindrop is an order of magnitude more feature rich and also less expensive than Pocket. I highly recommend it. Source: 5 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago