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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Pydub. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Once python is installed, you will also need to install the "pydub" package for this script to work. If you're on a Windows computer, you can do this from the command line (run the "cmd") program. If you're on mac, you can do this from the terminal. Basically, the way that you do this is using "pip" -- a "helper" program that comes with python. Once you launch the command line, just run the command python -m pip... Source: about 2 years ago
At the moment Pydub looks like the closest match, but if it requires an ffmpeg install it's going to be a problem for pyinstaller building .exes/.apps. Same for some PortAudio wrappers I've found. Source: over 2 years ago
Python by far. It has super fast libraries for that https://docs.scipy.org/doc/scipy/reference/tutorial/fft.html and for reading/writing audio files http://pydub.com/ and basically everything you might need, and is a pretty nice language to glue it all together. Source: about 3 years ago
I'm working on a project that will have the pi download some snippets of audio from dropbox then stitch them together by crossfading them in and out to create a longer track and maybe also add some synth lines then reupload to dropbox. I've looked at some frameworks that could help like the pydub and ffmpeg for audio and dropbox-uploader. Wondering if there are other frameworks out there that might be better... Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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