Software Alternatives & Reviews

PubMed.gov VS Freshdesk

Compare PubMed.gov VS Freshdesk and see what are their differences

PubMed.gov logo PubMed.gov

PubMed comprises more than 29 million citations for biomedical literature from MEDLINE, life science journals, and online books. Citations may include links to full-text content from PubMed Central and publisher web sites.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • PubMed.gov Landing page
    Landing page //
    2023-01-25
  • Freshdesk Landing page
    Landing page //
    2022-01-28

PubMed.gov videos

PubMed.gov Protandim Peer-Reviewed Research

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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Category Popularity

0-100% (relative to PubMed.gov and Freshdesk)
Research Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Mockups
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PubMed.gov and Freshdesk

PubMed.gov Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, PubMed.gov seems to be a lot more popular than Freshdesk. While we know about 563 links to PubMed.gov, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PubMed.gov mentions (563)

  • Large language models (e.g., ChatGPT) as research assistants
    Yes, the actual results are definitely not as impressive as the overly hyped headlines, but there's still a lot. First off, in terms of research building up on top of it, as of today, Pubmed shows 9,364 articles citing their 2021 paper, and Google Scholar shows 21,719 results as a whole[1], but these include non-biomedical papers (e.g. Applications of similar ML models to other disciplines). As for actual... - Source: Hacker News / 7 days ago
  • A junk food diet can cause long-term damage to adolescent brains
    An unhealthy diet (i.e., nutrient deficient diet) harms adult brains. Unsurprising. To learn more, search for resources on pubmed. https://pubmed.ncbi.nlm.nih.gov/. - Source: Hacker News / 16 days ago
  • Text Processing Practice Experiment: 20 SERP Types to SQLite yy084
    Curl -si04A "" "https://pubmed.ncbi.nlm.nih.gov/?term=$x&sort=&page=${1-1}". - Source: Hacker News / 4 months ago
  • A genetically modified bacterium that outcompetes bacteria causing tooth decay
    Any thoughts on these folks (they are your direct competitor)? https://probiorahealth.com/product/probiora/ A decade or so ago, their founder started with genetically modified bacteria that supposedly outcompete wildtype strains. The regulators responded in the only sane way possible, and it didn't go to human trials, from what I can tell. List of publications from their founder:... - Source: Hacker News / 5 months ago
  • Is Füm safe??
    This link is to PubMed, a search engine that indexes published science articles and studies. Although close to some author's names, I tried a quick search of Füm vaping but came up empty. Maybe you'll have better luck. I'd just ask one question. With zero tastebuds inside human lungs, what's the logic of inhaling nicotine-free vapor into your lungs? If going for taste, why not hold the vape in your mouth... Source: 5 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing PubMed.gov and Freshdesk, you can also consider the following products

Google Scholar - Google Scholar is a freely accessible web search engine that indexes the full text of scholarly...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SCI-HUB - It provides mass and public access to tens of millions of research papers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mendeley - Easily organize your papers, read & annotate your PDFs, collaborate in private or open groups, and securely access your research from everywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.