Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, PubMed.gov seems to be a lot more popular than Freshdesk. While we know about 563 links to PubMed.gov, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yes, the actual results are definitely not as impressive as the overly hyped headlines, but there's still a lot. First off, in terms of research building up on top of it, as of today, Pubmed shows 9,364 articles citing their 2021 paper, and Google Scholar shows 21,719 results as a whole[1], but these include non-biomedical papers (e.g. Applications of similar ML models to other disciplines). As for actual... - Source: Hacker News / 7 days ago
An unhealthy diet (i.e., nutrient deficient diet) harms adult brains. Unsurprising. To learn more, search for resources on pubmed. https://pubmed.ncbi.nlm.nih.gov/. - Source: Hacker News / 16 days ago
Curl -si04A "" "https://pubmed.ncbi.nlm.nih.gov/?term=$x&sort=&page=${1-1}". - Source: Hacker News / 4 months ago
Any thoughts on these folks (they are your direct competitor)? https://probiorahealth.com/product/probiora/ A decade or so ago, their founder started with genetically modified bacteria that supposedly outcompete wildtype strains. The regulators responded in the only sane way possible, and it didn't go to human trials, from what I can tell. List of publications from their founder:... - Source: Hacker News / 5 months ago
This link is to PubMed, a search engine that indexes published science articles and studies. Although close to some author's names, I tried a quick search of Füm vaping but came up empty. Maybe you'll have better luck. I'd just ask one question. With zero tastebuds inside human lungs, what's the logic of inhaling nicotine-free vapor into your lungs? If going for taste, why not hold the vape in your mouth... Source: 5 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Google Scholar - Google Scholar is a freely accessible web search engine that indexes the full text of scholarly...
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SCI-HUB - It provides mass and public access to tens of millions of research papers
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Mendeley - Easily organize your papers, read & annotate your PDFs, collaborate in private or open groups, and securely access your research from everywhere.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.