Software Alternatives, Accelerators & Startups

Pubble VS LiveChat

Compare Pubble VS LiveChat and see what are their differences

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Pubble logo Pubble

Pubble is a real-time audience engagement platform for media and events: moderated live Q&A, live blogs, polls and match centers, embedded on your own site.

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Pubble Pubble โ€” live Q&A, live blogs, polls and match centers on your own site
    Pubble โ€” live Q&A, live blogs, polls and match centers on your own site //
    2026-08-19
  • Pubble Live blog โ€” election night coverage with pinned updates and reader reactions
    Live blog โ€” election night coverage with pinned updates and reader reactions //
    2026-08-19
  • Pubble Live polls โ€” readers vote inside the election live blog as results come in
    Live polls โ€” readers vote inside the election live blog as results come in //
    2026-08-19
  • Pubble Match center โ€” live score, goal timeline and fan reactions
    Match center โ€” live score, goal timeline and fan reactions //
    2026-08-19

Pubble is a real-time audience engagement platform built for newsrooms, sports media, publishers and event teams. It embeds moderated live Q&A, live blogs, polls, match centers and audience feedback directly on your own website โ€” branded, SSO-connected and working alongside your existing CMS, so engagement stays on your platform instead of social media. Editors run recurring reader Q&A sessions, cover breaking news and election nights as live feeds with media embeds, and power second-screen match coverage with live scores and fan reactions. AI-assisted moderation filters profanity and spam in real time, and the platform supports tens of thousands of concurrent participants per event. The Washington Post uses Pubble for live journalism; Microsoft has run large-scale events on it, including Build and Ignite. Audiences participate in the browser on any device โ€” no app to install.

  • LiveChat Landing page
    Landing page //
    2023-06-16

Pubble

Website
pubble.io
$ Details
-
Platforms
-
Release Date
2012 February
Startup details
Country
Ireland
State
Co. Cork
City
Kinsale
Founder(s)
John Dineen, Shane O'Leary, Ian Huang, Alan Sunley
Employees
1 - 9

LiveChat

$ Details
paid Free Trial $20 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Startup details
Country
Poland

Pubble features and specs

  • User Engagement
    Pubble.io significantly enhances user engagement by providing real-time responses through live chat and automation features, helping businesses communicate more effectively with their customers.
  • Integration
    Pubble.io easily integrates with various platforms and systems, optimizing workflow and ensuring seamless operations across different business tools.
  • Automation
    The platform offers robust automation capabilities, reducing the need for manual intervention and enabling businesses to respond promptly to customer inquiries.
  • Customization
    Businesses can customize Pubble.io's interface and chat widgets to match their brand identity, providing a consistent user experience.
  • Live Q&A
    Moderated question-and-answer sessions between your audience and your journalists, speakers or executives - embedded on your own site.
  • Live Blog
    Real-time feeds for breaking news, election nights and conferences, with media embeds and reader reactions.
  • Live Polls & Reactions
    Capture audience sentiment as it happens during coverage and events.
  • Match Center
    Second-screen sports coverage with live scores, key moments and fan interaction.
  • AI Assisted Moderation
    Filters profanity, spam and off-topic content in real time, so a small team can safely run Moderation sessions with tens of thousands of concurrent participants.
  • SSO & Full Branding
    Connects to your subscriber accounts and carries your brand end to end, so engagement feels like a native part of your platform.
  • Works Alongside Your CMS
    Embeds into your existing site and editorial workflow; audiences join in the browser โ€” nothing to install.
  • Scheduling
    Sessions scheduled in advance and launched automatically.
  • Analytics & Data Export
    Participation, engagement, top questions and sentiment trends, with full data export for deeper reporting.

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

Analysis of Pubble

Overall verdict

  • I don't have verified, up-to-date information about Pubble.io specifically, so I can't confirm its quality, reliability, or reputation with confidence. Before adopting it, you should independently verify its features, pricing, security practices, and user reviews.

Why this product is good

  • Limited public information available to assess this specific product confidently
  • No verified user reviews or independent benchmarks referenced
  • Product offerings and quality can change over time, making unverified claims risky
  • Recommend checking recent user reviews on sites like G2, Trustpilot, or Capterra
  • Look into the company's track record, support quality, and data security practices before committing

Recommended for

  • Users who have already done independent research and due diligence
  • Those willing to start with a free trial or demo to test suitability
  • Businesses that can validate the tool against their specific technical and security requirements

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Pubble videos

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LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Pubble and LiveChat)
Audience Engagement
100 100%
0% 0
Customer Support
0 0%
100% 100
Audience Response Software
Live Chat
0 0%
100% 100

Questions & Answers

As answered by people managing Pubble and LiveChat.

Why should a person choose your product over its competitors?

Pubble's answer

Most audience-interaction tools are built around meetings and presentations - slides, workshops, in-room voting. Pubble is built for media and event teams engaging audiences on their own websites: newsrooms running reader Q&As and election-night live blogs, sports media powering second-screen match coverage, event teams embedding participation into their own pages. If the engagement should live on your site, keep your branding, connect to your subscriber accounts and survive very large concurrent audiences, that's the case for Pubble. The Washington Post uses it for live journalism, and Microsoft has run large-scale events on it, including Build and Ignite.

What makes your product unique?

Pubble's answer

Pubble runs audience engagement on your own website, under your own brand - not in a third-party app or on social media. Live Q&A, live blogs, polls and match centers share one moderation and analytics backbone, connect to your existing accounts via SSO, and work alongside your CMS. AI-assisted moderation keeps sessions safe at the scale of election nights and major sports coverage - tens of thousands of concurrent participants - and audiences join in the browser with nothing to install.

How would you describe the primary audience of your product?

Pubble's answer

Newsrooms, publishers, sports media and broadcasters, plus event teams - conferences, universities and corporate events. Teams whose audience is on their own website and who want participation there, rather than on social media or in a separate app.

What's the story behind your product?

Pubble's answer

Pubble was founded in Ireland in 2012 and began as a Q&A widget for websites. Working with newsrooms and event teams pointed to the deeper need: audience participation at scale during live moments. Pubble evolved into a real-time audience engagement platform - live Q&A, live blogs, polls and match centers - used for election nights, major sports coverage and live journalism at The Washington Post, and for Microsoft events including Build and Ignite.

Who are some of the biggest customers of your product?

Pubble's answer

  • The Washington Post
  • Microsoft
  • CES

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pubble and LiveChat

Pubble Reviews

Best Q&A Presentation Tools for Presenters
If you want to highlight your brand by conducting Live Q&A events via your website, Pubble can be a great option for you. The service allows making a Live Q&A session powerful by integrating polling via the organization or individualโ€™s website. You can also use Pubble for free if youโ€™re a non-profit organization or wish to use some limited features of the web app.
Real-time Audience Polling: 13 Best Tools to Use During a Presentation
Your audience can post questions using their social media accounts since it allows Twitter and Facebook integration. Participants have the option of posting anonymously. Pubble Live Q & A app also has a presenter mode which gives you the option of choosing questions you want displayed on the big screen.

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether youโ€™re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With Helpะกrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pubble mentions (0)

We have not tracked any mentions of Pubble yet. Tracking of Pubble recommendations started around Apr 2022.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 4 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago

What are some alternatives?

When comparing Pubble and LiveChat, you can also consider the following products

Mentimeter - a web-based polling tool for workshops, conferences & events

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sli.do - Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community