PrimeLister Reviews

1. Jill

   | Reseller at Depop | almost 3 years ago
   I love PrimeLister

   Where to begin?! Wow. This extension is a game changer!! It has incredible functionality that saves me a lot of time. Time I can now devote to growing my business further. It is user friendly-I downloaded one other extension prior and didn't even get to using it as instructions alone was so convoluted-this one was super easy; I was up and relisting items within seconds! Amazing! It is affordable and an incredible value for money! Best of all, and I think why this extension tops everything else on the market is the customer service! Not a single unanswered question. I raised a query at 4am...and someone was there within seconds! He patiently answered all my questions, listened to suggestions and was so pleasant through it all. Thank you so so much for making a winning tool to help small businesses like me!

   👍 Pros:    Great customer support|Customer support|Best customer service|Great documentation|Relisting
2. Ashley

   | Poshmark Ambassador at Poshmark | almost 3 years ago
   Reseller's best friend

   For the past three months, I've been using PrimeLister. It not only made my life easier, but it also tripled my revenue. Furthermore, the most recent upgrade to the scheduling option made it even better. Send offer to likers is one of my favorite features. It's a fantastic tool for organizing my closet. After using it for a couple of months, I had to request Richard, who is very talented and very cooperative, to give me a professional package for using my PrimeLister account for multiple Poshmark accounts. I would strongly advise it to any posher who resells as an individual or as a professional. HIGHLY RECOMMENDED!

   👍 Pros:    Schedule poshmark sharing|Send offer to likers|User-friendly|User friendly interface|Great user experience|Document storage

   👎 Cons:    Draft listing feature
3. Cassie

   | Posher at Poshmark | almost 3 years ago
   Most effective way to increase Mercari and Poshmark sales

   I have been always advocating the most effective way to increase my sales is to re-list my items on both Poshmark and Mercari. The only problem was that I was getting tired of filling out the same information over and over as I keep re-listing my items. I hate having to switch back and forth between open tabs and copy-pasting descriptions to create copies of the same listing. I would like to thank a Posher friend who told me about PrimeLister. I started saving myself extra time whilst PrimLister handles all the re-listing jobs.

   👍 Pros:    Great documentation|Great customer support|Mercari relisting|Poshmark relisting|Poshmark sharing

   👎 Cons:    Depop relisting

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

PrimeLister mentions (0)

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago