Software Alternatives, Accelerators & Startups

Priava VS Zendesk

Compare Priava VS Zendesk and see what are their differences

Priava logo Priava

Priava is the enterprise-grade, cloud-based venue booking & event management solution for conference & exhibition centres, corporate meeting rooms, performing arts venues, museums, arenas, caterers, universities, councils and unique venues.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Priava Landing page
    Landing page //
    2023-09-16

Priava is the enterprise-grade, cloud-based venue booking & event management solution for venues of all sizes including conference & exhibition centres, corporate meeting rooms, performing arts venues, museums and galleries, sporting venues, caterers, universities, local governments, unique venues and other sectors. The platform includes tools for managing availability, bookings, resources, logistics, customers, catering, reporting, and more.

Customer-facing documents can be uniquely designed and users can manage multiple events and venues simultaneously, and run conflict checks to eliminate double bookings. Users can view the history of all their relationships, and track correspondence against customers, accounts, or events, and track reasons for wins or losses. Priava offers a range of reporting templates, with the ability for users to create custom reports, preview, save, print, and search within reports, and export to PDF, Word, or Excel.

Priava has an easy-to-use web interface and requires minimal training. Priava Integrates with other popular apps such as NetSuite, Hubspot, Salesforce, MailChimp, Outlook and SAP. Priava is PCI DDS compliant and secures data with SSL encryption. Priava is known for being easy and intuitive to use, and is well-regarded for their helpful, knowledgeable and local customer service.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Priava features and specs

  • Integrations: Salesforce, Outlook, SAP, NetSuite, MailChimp, Xero
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • API: REST API for custom integrations
  • Clean UI: Yes
  • Easy to Set-up and use: Yes

Zendesk features and specs

No features have been listed yet.

Priava videos

No Priava videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Priava and Zendesk)
Event Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Event Registration
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Priava and Zendesk

Priava Reviews

We have no reviews of Priava yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Priava mentions (0)

We have not tracked any mentions of Priava yet. Tracking of Priava recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Priava and Zendesk, you can also consider the following products

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

EventMobi - EventMobi is an interactive mobile event app, audience response and engagement platform for conferences and trade shows.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bizzabo - Bizzabo is the world’s fastest growing event tech company. Our holistic Events Cloud empowers marketers and planners to manage, grow and maximize events.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!