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Poptin VS Userback

Compare Poptin VS Userback and see what are their differences

Poptin

All-in-one email marketing automation & conversion rate optimization platform that drives growth and revenue. Create email campaigns, email automations, popups, forms, coupons and more.

Rating
0 reviews
Pricing
Freemium $19 / Monthly
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Umso
The Website Builder for Startups sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
0 vs 3
Conversion Optimization popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Poptin
Userback
Website poptin.com userback.io
Pricing
Freemium $19 / Monthly Official pricing
Freemium Free trial Official pricing
Platforms
Wordpress Shopify Joomla Wix Magento Drupal BigCommerce Weebly Squarespace Square Weebly Webflow Webydo Jumpseller Volusion Prestashop Leadpages Pagewiz Site123 Instapage Tumblr Opencart Concrete CMS Blogger Jimdo Edwid Pinnacle Cart CraftCMS Bitrix24 Typo3 BigCartel Umbraco Thinkific Cafe24 +31
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from Israel Startup from Australia · 10 - 19 employees
Listed in
Marketing Platform eCommerce Conversion Optimization Popups Lead Generation Lead Capture Forms Audio Player Email Marketing Email Newsletters Email Marketing Platforms Email Automation Email Marketing Automation +9
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About Poptin and Userback

In their own words, as submitted to SaaSHub.

Poptin
Userback

Poptin is an all-in-one email marketing automation & conversion optimization platform designed to help businesses attract, engage, and convert more customers. With Poptin, businesses can grow their audience, capture leads, nurture subscriber relationships, and increase revenue through...

Read more about Poptin

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

Poptin 34 features
Userback 14 features
  • Fully responsive pop up and signup form templates
    40+
  • Email Campaigns
  • Email Automations
  • Audience Segmentation
  • Native CRM and email marketing integrations
    70+
  • Intuitive popup builder
  • Exit-intent technology
  • Gamified pop ups
  • Coupon codes and discount pop ups
  • Countdown timer
  • Autoresponders
  • Behavior-based triggers like exit intent, inactivity, page scroll and time delay
  • A/B testing
  • Analytics
  • Video popups
  • Lightbox pop ups
  • Spin the wheel pop ups
  • Scratch card popup
  • Pick a gift pop up
  • MailChimp integration
  • HubSpot integration
  • ActiveCampaign integration
  • Zapier integration
  • Make (Integromat) integration
  • Klaviyo integration
  • Slack integration
  • Location targeting
  • JavaScript targeting
  • Browser and OS targeting
  • Page targeting
  • Adblock targeting
  • Live chat support
  • Email support
  • Knowledge base
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

Poptin
Userback

No analysis of Poptin yet.

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

Poptin 2 videos + Add
Userback 1 video + Add

Poptin Email Pop Ups Review

More videos

  • - How to create your first website pop up - Poptin

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Poptin
Userback
100% 100%
Conversion Optimization
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Popups
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing Poptin and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Poptin and Userback. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Poptin 0 mentions
Userback 3 mentions

Tracking Poptin since Mar 2021.

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Alternatives to Poptin and Userback

When comparing Poptin and Userback, you can also consider the following products.

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