Software Alternatives, Accelerators & Startups

Pocket VS Intercom

Compare Pocket VS Intercom and see what are their differences

Pocket logo Pocket

When you find something you want to view later, put it in Pocket.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Pocket Landing page
    Landing page //
    2023-04-21
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Pocket videos

Pocket - App Review for Web Clipping Fun

More videos:

  • Review - Pocket review
  • Tutorial - Pocket App Tutorial/Review| An Easy Way To Save Online Content

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Pocket and Intercom)
Bookmark Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
Bookmarks
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Pocket and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pocket and Intercom

Pocket Reviews

19 Best Feedly Alternatives To Track Insights Across The Web
Whether it’s the clean interface and robust organization of Inoreader, Flipboard’s personalized recommendations, or Pocket’s collaborative aspects, various Feedly alternatives are available to cater to diverse interests.
11 Pocket Alternatives You Must Try Out!
With similar features, here is a twin and one of the best alternatives to Pocket. Paperspan is an app for Android as well as iOS. You can also use the Chrome extension for bookmarking articles and websites.
Source: blog.elink.io
10 Best Apps like Pocket in 2021 - Pocket Alternatives
Raindrop.io is a capable alternative to Pocket in terms of versatility and intuitive reading experience. In other words, you should consider it a feature-rich bookmark manager. So, if Pocket does not provide you with a variety of tools to manage the massive number of bookmarks that you frequently store, then this should be a more convenient substitute. It can help you get...
Source: asoftclick.com
Del.icio.us is closing down. Time for a roundup of alternative bookmark managers.
It's a bookmark manager for people who don't like graphical interfaces, and value speed and privacy. There are no ads and no third-party tracking. You can connect and sync Twitter, Instapaper, Pocket and similar services.
Source: serafin.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Pocket should be more popular than Intercom. It has been mentiond 56 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pocket mentions (56)

  • Any URL/Website hoarders?
    I find Pocket useful for: https://getpocket.com/en/. Source: about 1 year ago
  • How to deal with 30,000+ bookmarks? Software suggestions?
    I use the Pocket extension for Chrome. You can tag every one to organize them. They have import options and some paid features that could help you sort of dead links and other things. https://getpocket.com/en/. Source: about 1 year ago
  • Saving links for later app?
    I do use Pocket for this: https://getpocket.com/en/ works great. I‘m not sure about the notes though, have never really tried that. It supports tags, that how I usually categorize my links. Source: about 1 year ago
  • Is there a Linkedin "saved post" solution?
    There is an app called Pocket, also a Chrome extension which allows you to saves links and you can tag them to organise. If you use this on mobile, use the ‘share via’ on LinkedIn and you save to Pocket. That’s how I do it! Hope that helps. Source: about 1 year ago
  • Anti-FOMO
    Leverage RSS feeds, and/or pocket, and/or many other credible alternatives to keep things organized and save time. - Source: dev.to / over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Pocket and Intercom, you can also consider the following products

Raindrop.io - All your articles, photos, video & content from web & apps in one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pinboard - Pinboard is a personal archive for things you find online and don't want to forget.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Diigo - Diigo is a powerful research tool and a knowledge-sharing community

Drift - A messaging app that helps you grow your business.