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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Pluot Communications. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Looking to pull the live audio feed from zoom calls and google meet calls for a web app I'm building. Looked into using their respective apis to get the feed, but in the forums ive read they do not offer support. Looked into a platform called daily.co to possibly pull it still unsure of its capabilities, any suggestions? Source: about 1 year ago
Moat VTT (minis on a table) is focused on easily bringing in 2D maps. Scaling them, and playing. Some features: - Dynamic lighting/FOW - Rendered working doors/windows - 3D minis, paper minis, 3D assets - marking up maps - Some basic weather, rain and snow -Turn tracker - Completely browser based, no accounts, no subscriptions. - integrated video chat (also free via daily.co) - **all files are stored on... Source: over 1 year ago
Today, we will explore automation with Caspio and Zapier. The plan is to use #acuity Scheduling (now owned by #Squarespace) to book patient appointments and daily.co to do video-based meetings between patients and physicians. For our second example, we will use #clearbit to populate our CRM with customer-related data based on a single input source, email. "See" you there! Source: almost 2 years ago
First of all, I couldn't find anything on the docs on "how can I send users to a daily.co web app from another origin?" and I guess this is important for someone who's going to use a rails (or any other) backend for the project. Source: over 2 years ago
In recent months, I wanted to somehow reverse-engineer clubhouse and first, I found daily.co and their api. It's a great tool to make your own webinar, video conferencing or even voice chat apps. But their docs are less-than-perfect and apparently, they're not very well-known and there are almost no unofficial documents on their product. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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