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Planio VS LiveAgent

Compare Planio VS LiveAgent and see what are their differences


Planio makes web based project management and team collaboration more efficient and fun. It is the perfect platform for your projects, team members and clients.

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Planio Landing Page
Planio Landing Page
LiveAgent Landing Page
LiveAgent Landing Page

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, Huawei and Oxford University. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.

Planio details
Categories
Project Management Task Management Work Collaboration File Sharing Knowledge Sharing WiKi
Website plan.io  
Pricing URL Official Planio Pricing  
Details $freemium €19.0 / Monthly
Platforms
Web Android iOS Mac OSX Linux Windows
Release Date2010-01-28
LiveAgent details
Categories
Help Desk Customer Support Customer Service Live Chat Help Desk And Ticketing
Website liveagent.com  
Pricing URL Official LiveAgent Pricing  
Details $paid Free Trial $15.0 / Monthly (Ticket)
Platforms
Browser Android iOS
Release Date-

Planio Pricing
Planio Pricing Screenshot

LiveAgent Pricing
LiveAgent Pricing Screenshot
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Reviews
These are some of the external sources and on-site user reviews we've used to compare Planio and LiveAgent

Planio Reviews

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LiveAgent Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk with focus on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools including ticket management, reporting, and gamification. In fact, LiveChat features are scalable to meet the needs of business of any size. The app...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is live chat and help desk software used by companies including BMW and Yamaha. It’s got tons of features, including a knowledge base and a customer portal/forum. Its feedback and suggestions form integrates with the forum so you can easily turn a one-way request into a two-way discussion.

What are some alternatives?

When comparing Planio and LiveAgent, you can also consider the following products

Taiga - Project management platform for agile developers & designers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TargetProcess - Agile Project Management Web Application

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Eylean - Eylean is an Agile project management software for teams looking to visualize and enhance their project process.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.