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Pivotal Tracker VS Intercom

Compare Pivotal Tracker VS Intercom and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pivotal Tracker logo Pivotal Tracker

Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Pivotal Tracker Landing page
    Landing page //
    2023-04-07
  • Intercom Landing page
    Landing page //
    2023-07-05

Pivotal Tracker videos

+ Add

Introduction to the Concepts of Pivotal Tracker

More videos:

  • Review - Pivotal Tracker 1: A cheap activity tracker you will actually want to wear
  • Review - Pivotal Tracker 1 Pivotal Living Fitness Band Review Pros and Cons

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Pivotal Tracker and Intercom)

Pivotal Tracker

Intercom

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Pivotal Tracker and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pivotal Tracker and Intercom

Pivotal Tracker Reviews

20 Employee Monitoring Software [2022 Updated List]
Pivotal Tracker – This employee computer monitoring software also serves as a visual guide for tracking a project’s progress.
Source: traqq.com
35+ Of The Best CI/CD Tools: Organized By Category
Pivotal Tracker is an Agile management tool that has been around since 1989. Once again, it proves that some of Agile’s concepts still translate very well to CI/CD methodology. While the user interface may feel a little simplistic and outdated, Pivotal Tracker has the functionality to compete with the best of them.
Source: www.cloudzero.com
12 Best JIRA Alternatives in 2019
Pivotal Tracker is agile project management tool. This tool fosters collaboration in software development teams. It is one of the best Jira Alternatives which provides a shared view of team priorities to analyze progress.
Source: www.guru99.com
5 Free Jira Alternatives That Are Just as Good
PivotalTracker isn’t a Jira clone, but it’s the closest thing to that compared to the other Jira alternatives on this list. PivotalTracker offers boards, projects, and tasks, but it begins the organization process by asking users to create “stories.” This might be a question about what users want on a website or maybe a task that needs completing by a certain deadline....
Source: www.codeinwp.com
Blossom compared to Pivotal Tracker
Why choose Blossom? Reasons why Pivotal Tracker Users chose the intelligent Kanban Board. Continuous Delivery Learn more about going beyong time-boxed release cycles
Source: www.blossom.co

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pivotal Tracker mentions (0)

We have not tracked any mentions of Pivotal Tracker yet. Tracking of Pivotal Tracker recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Pivotal Tracker and Intercom, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Drift - A messaging app that helps you grow your business.

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