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PicMonkey VS Userback

Compare PicMonkey VS Userback and see what are their differences

PicMonkey

PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

Rating
0 reviews
Alternatives Is it good?
Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
HIVLY.APP
Give Hivly an idea. Get a finished social post. Add a photo and one sentence. Hivly writes the caption, designs the post, and schedules it for Facebook, Instagram, and LinkedIn. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
0 vs 3
Image Editing popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

PicMonkey
Userback
Website picmonkey.com userback.io
Pricing
Official pricing
Freemium Free trial Official pricing
Platforms —
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Company Startup from the United States Startup from Australia · 10 - 19 employees
Listed in
Graphic Design Software Image Editing Design Tools Digital Drawing And Painting +1
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6

About PicMonkey and Userback

In their own words, as submitted to SaaSHub.

PicMonkey
Userback

No description of PicMonkey yet.

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Features and specs

What each product offers, as listed by its team.

PicMonkey 5 features
Userback 14 features
  • User-Friendly Interface
    PicMonkey has a straightforward and intuitive interface that makes it easy for beginners to get started with photo editing and graphic design without much of a learning curve.
  • Variety of Templates
    The platform offers a diverse range of pre-designed templates for social media, marketing materials, and personal projects, helping users quickly create professional-looking designs.
  • Robust Editing Tools
    PicMonkey provides a comprehensive set of photo editing tools, including advanced features like layer management, blending modes, and touch-up tools, enabling users to perform detailed edits.
  • Web-Based and Mobile-Friendly
    As a web-based application, PicMonkey is accessible from any device with an internet connection. Additionally, it offers mobile apps for on-the-go editing.
  • Collaboration Features
    PicMonkey allows for easy collaboration with team members and clients, supporting shared workspaces where multiple users can work on a project simultaneously.

Possible disadvantages

  • Subscription-Based Service
    While PicMonkey offers a free trial, the service is subscription-based, with monthly and annual plans. This can be a downside for users looking for a free, long-term solution.
  • Limited Free Version
    The free version of PicMonkey has limited functionality, restricting access to certain tools, templates, and features that are only available in the paid plans.
  • Browser Dependence
    As a web-based tool, PicMonkey's performance can be heavily dependent on the user’s internet connection and browser capabilities, which can affect usability and speed.
  • Steeper Learning Curve for Advanced Features
    While the basic tools are easy to use, some of the more advanced features and functionalities of PicMonkey may require time and effort to master, which could be challenging for beginners.
  • Limited File Type Export Options
    PicMonkey has a limited range of export options for file types compared to some other graphic design and photo editing software, potentially limiting flexibility for professional users.
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis

An editorial look at what each product does well and who it suits.

PicMonkey
Userback

Overall verdict

  • PicMonkey is a good choice for those looking for a versatile and accessible design tool. While it may not have the advanced capabilities of more professional software like Adobe Photoshop, it adequately meets the needs of casual designers and small businesses looking for a quick and easy way to create professional-looking graphics.

Why this product is good

  • PicMonkey is a popular online graphic design and photo editing tool known for its user-friendly interface and robust feature set. It offers a range of tools for photo editing, touch-ups, graphic design, and collage creation. Its ease of use makes it accessible to both beginners and more experienced users, and it includes capabilities like layers, effects, fonts, and design templates. Additionally, it provides integration with cloud storage and collaboration features, making it suitable for both individual and team projects.

Recommended for

  • Individuals looking for an easy-to-use graphic design tool
  • Small businesses needing design content for marketing
  • Social media marketers seeking to create visually appealing content
  • Photographers interested in basic photo touch-up features
  • Teams requiring collaboration tools for design projects

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Videos

Walkthroughs and reviews on video.

PicMonkey 2 videos + Add
Userback 1 video + Add

PicMonkey Overview 2018 First Look Beta New Features Review

More videos

  • - Intro to New PicMonkey

Userback Explainer Video

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
PicMonkey
Userback
100% 100%
Image Editing
0% 0%
0% 0%
Customer Feedback
100% 100%
100% 100%
Graphic Design Software
0% 0%
0% 0%
Visual Bug Reports
100% 100%

Questions & Answers

As answered by people managing PicMonkey and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using PicMonkey and Userback. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

PicMonkey no reviews yet
Userback no reviews yet

We have no reviews of Userback yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

PicMonkey 0 mentions
Userback 3 mentions

Tracking PicMonkey since Mar 2021.

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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When comparing PicMonkey and Userback, you can also consider the following products.

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