What are some alternatives?
When comparing phpMyFAQ and Freshdesk, you can also consider the following products
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Magentrix - Magentrix provides self-service communities for employees, customers and partners that work across all devices and platforms.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
AnswerDash - AnswerDash self-service contextual help cuts support tickets and increase customer satisfaction.
Zoho Desk - Industry's first context-aware Helpdesk Software